[SOLVED] USB Ports randomly stopped working

Mar 26, 2022
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The USB ports on my desktop I just build all randomly stop working and they won't work until i restart the computer by holding the power button. It is the same across all the USB ports on the case and the motherboard. When i go to device manager it shows no issues and I've updated all drivers.

Also when the issue arises and I try to restart or shutdown, the prosser goes on and on and it doesn't shut down my PC that's why I have to long press the power button to shut down. Any type of loading while this issue arises never finishes and always gets stuck at 90% untill I force shutdown to restart.

When the ports stop working, I am also able to still use my mouse and keyboard untill I unplug them once, then when I plug them back in, they won't work.

Does anyone have any suggestions as to what the problem could be and how I can fix it? thank you

Specs
Motherboard - Gigabyte Z690 gaming X DDR4 ATX
Ram - corsair Vengeance RGB Pro 2×16GB
Cpu - Intel i7 12700k
GPU - EVGA 3080ti ftw3 ultra gaming
Power supply - RM850x corsair gold, 850w
Storage - SAMSUNG 970 EVO Plus M.2
NVME PC-E 2TB
 

Phillipson

Honorable
Jun 14, 2016
36
3
10,545
3
Hello,

Sounds like a troublesome issue you have
  • check Event Viewer for any obvious errors
  • check PC proper internal wiring
I'd start there, best of luck!
 

Phillipson

Honorable
Jun 14, 2016
36
3
10,545
3
Hello,

Sounds like a troublesome issue you have
  • check Event Viewer for any obvious errors
  • check PC proper internal wiring
I'd start there, best of luck!
 

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