Hello, I just built a new PC Sunday and am having a lot of issues diagnosing the problem with my computer. My computer runs just fine while in the BIOS, but once I boot into Windows 10 my computer will keyboard and mouse stop working and then the computer freezes and becomes unresponsive at any time. It might take 10 minutes for this to happen or just a minute or two after booting into Windows 10. It normally reboots on its own, but I disabled that option in the system settings. None of the temperatures, voltage, or usage look off when checking using 3rd party applications. I have also tried plugging my keyboard in mouse in both the integrated motherboard slots as well as my case slots and I still see the same issue.
In Event Viewer there is nothing helpful when the crash occurs. All I can see are hundreds of the same warning spammed and then the next message is just "The previous system shutdown at 8:53:36 PM on 8/20/2019 was unexpected."
The warning I keep receiving is this:
CPU: AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
Motherboard: MSI MPG X570 GAMING PRO CARBON WIFI
RAM: G.Skill Trident Z RGB 32 GB (2 x 16 GB) DDR4-3200 Memory
Storage: 2x Inland Premium 1 TB M.2-2280 NVME Solid State Drive
Video Card: MSI GTX 670 (waiting on my GPU to ship)
Power Supply: EVGA 750 W 80+ Gold Certified
I'm leaning towards it being an issue with the motherboard, but need to check a few things today after work. I am lost on how to narrow my issue down. Could anyone offer some advice? Thank you in advance!
In Event Viewer there is nothing helpful when the crash occurs. All I can see are hundreds of the same warning spammed and then the next message is just "The previous system shutdown at 8:53:36 PM on 8/20/2019 was unexpected."
The warning I keep receiving is this:
All of this came after a fresh install of Windows 10. I installed the latest drivers from MSI's website for my motherboard and I already flashed the BIOS to the latest version.A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus: Device:Function: 0x0:0x3:0x1
Secondary Bus: Device:Function: 0x0:0x0:0x0
Primary Device Name: PCI\VEN_1022&DEV_1483&SUBSYS_14531022&REV_00
Secondary Device Name:
CPU: AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
Motherboard: MSI MPG X570 GAMING PRO CARBON WIFI
RAM: G.Skill Trident Z RGB 32 GB (2 x 16 GB) DDR4-3200 Memory
Storage: 2x Inland Premium 1 TB M.2-2280 NVME Solid State Drive
Video Card: MSI GTX 670 (waiting on my GPU to ship)
Power Supply: EVGA 750 W 80+ Gold Certified
I'm leaning towards it being an issue with the motherboard, but need to check a few things today after work. I am lost on how to narrow my issue down. Could anyone offer some advice? Thank you in advance!