Question USB Problem when laptop is charging ?

May 10, 2022
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When Laptop is connected to charger the USB devices keep disconnecting and reconnecting, but when laptop is not charging everything works fine.

I have dual-boot, Windows 11 and Linux (UBUNTU) , same problem in both OS.
I have tried same usb devices in other laptop . they work fine in other laptop.
I took one of my friends charger and the problem is same with other charger as well.
I have tested it in different plug points but same problem ..

Need help and advice regarding it.

Specs :
Acer Aspire 7
Ryzen 5 3550H
8gb Ram
500 SSD
GTX 1650 4GB

Dual-boot: Windows 11 and Ubuntu
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

Have you checked to see if your laptop is pending any BIOS updates. As for your platform, see if reinstalling your chipset drivers(while on Windows 11) in an elevated command, i.e, Right click installer>Run as Administrator helps resolve the issue.

I took one of my friends charger and the problem is same with other charger as well.
Does your friend own a laptop that uses a power brick for their laptop which is identical to yours? If not, please don't just grab a n adapter off the shelf to plug it into your laptop.
 

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