There is a photography software for creating photo books “DG Foto Art – Gold” by pxlsoft which can only be installed and run after inserting USB security dongle.
Unfortunately it does not work on the new PC purchased specially for the purpose of better handling all the photographic software.
Software creators suggested to disable USB 3.0 in BIOS but this did not help. They did not respond to any further questions so we are left alone with the software that we have to use.
I think that it can be related to 64 bit drivers, but on the other hand the dongle tested on the 64 bit laptop worked fine.
Unfortunately there is no information about dongle manufacturer and I could not anything useful on the web.
Details:
After connecting the USB dongle it returns “Code 10” error:
http://screenshot.sh/mGBRkbhupokZz
Driver Details:
http://screenshot.sh/n9ihbesiBKjWh
New PC Specs:
Asus Z170 PRO GAMING DDR4 s.1151
Intel Core i5-6600 3,3GHz
Crucial SSD BX200 240GB
WD Blue WD20EZRZ 2TB
Crucial DDR4 2x8GB 2133MHz
Windows 7 Home Premium SP1 64-bit
The Dongle works correctly on an old PC and the Asus Laptop:
Old PC Specs:
Pentium® Dual-Core CPU E6300 @2.80GHz
3.0GB RAM
Windows 7 Home Premium 32 bit
Driver details: http://screenshot.sh/ov210fKclVsLL
Laptop Specs:
Asus K53SD with Windows 7 64 bit
Troubleshooting performed:
1. USB 3.0 ports disabled in BIOS – did not help
2. Tried all USB ports on the PC – nothing happened
Unfortunately it does not work on the new PC purchased specially for the purpose of better handling all the photographic software.
Software creators suggested to disable USB 3.0 in BIOS but this did not help. They did not respond to any further questions so we are left alone with the software that we have to use.
I think that it can be related to 64 bit drivers, but on the other hand the dongle tested on the 64 bit laptop worked fine.
Unfortunately there is no information about dongle manufacturer and I could not anything useful on the web.
Details:
After connecting the USB dongle it returns “Code 10” error:
http://screenshot.sh/mGBRkbhupokZz
Driver Details:
http://screenshot.sh/n9ihbesiBKjWh
New PC Specs:
Asus Z170 PRO GAMING DDR4 s.1151
Intel Core i5-6600 3,3GHz
Crucial SSD BX200 240GB
WD Blue WD20EZRZ 2TB
Crucial DDR4 2x8GB 2133MHz
Windows 7 Home Premium SP1 64-bit
The Dongle works correctly on an old PC and the Asus Laptop:
Old PC Specs:
Pentium® Dual-Core CPU E6300 @2.80GHz
3.0GB RAM
Windows 7 Home Premium 32 bit
Driver details: http://screenshot.sh/ov210fKclVsLL
Laptop Specs:
Asus K53SD with Windows 7 64 bit
Troubleshooting performed:
1. USB 3.0 ports disabled in BIOS – did not help
2. Tried all USB ports on the PC – nothing happened
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