usb slots are not working in windows 7 professional OS after updating a usb driver

[Jacob_132]

I recently downloaded a driver updater (for windows 7 professional) for my brand new custom built PC.

SPECS:

(CPU):Intel Core i5 6500 3.20 GHz
(MOTHERBOARD):ASRock Motherboard Micro ATX DDR4 H110M-HDV
(RAM):G.SKILL F4-2133C15D-16GRR Ripjaws 4 Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4
(HDD):WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch - WD1003FZEX
(GPU):Sapphire AMD Radeon RX 480 8GB GDDR5 RAM PCI Expess 256 bit Graphics Card
(CASE):NZXT S340 Mid Tower Case CA-S340W-B1 (Glossy Black)
(PSU):EVGA 600 B1, 80+ BRONZE 600W, 3 Year Warranty, Includes FREE Power On Self Tester, Power Supply 100-B1-0600-KR

The diver updater was driver max (http://www.drivermax.com/)
I scaned for drivers that needed to be updated.
The driver that i wanted to update was the Universal Serial Bus (USB) Controller.
After a minute of updating that driver, my mouse/keyboard stoped working.
My mouse/keyboard works in BIOS. I have PS/2 and USB.3 Ports.
Someone please help.

 

[Natsukage]

Hello there.

Try this first:
Press F8 while booting up. Then select "Last Known Good Configuration"

Spoiler

This will bring you back to the previous driver for USB. If it doesn't, you will need to select "repair your computer". If it is not available, you will need your Windows CD/USB drive.

 

[Jacob_132]

Hello there.

Try this first:
Press F8 while booting up. Then select "Last Known Good Configuration"

Spoiler

This will bring you back to the previous driver for USB. If it doesn't, you will need to select "repair your computer". If it is not available, you will need your Windows CD/USB drive.

F8 does not do anything while i boot up. The options are F2 F1 (for bios) F6 and F11 (F11 is for boot options) (F6 is for Instant Flash)

 

[Natsukage]

F8 is to be pressed just before you load windows, after the bios splash screen. ^^ Just tap it continuously on bootup until you see that. Don't just press it once or twice. xD

Unless you're not actually using Win7...it should appear. F8 is a windows command, and has nothing to do with the F1 F2 F6 F11 commands of the bios.

 

[SBMfromLA]

FYI,

Never touch those automatic driver programs. They cause more problems than they solve. Many times they will also install an incorrrect driver and the only way to resolve the issue is to reinstall Windows.

 

[Jacob_132]

FYI,

Never touch those automatic driver programs. They cause more problems than they solve. Many times they will also install an incorrrect driver and the only way to resolve the issue is to reinstall Windows.

Ok thanks. But would you know why i can't open up Advanced boot settings by pressing F8 while booting up? yes i am pressing fast enough (i did install windows 7 pro from a disc if that means anything)

 

[Natsukage]

Do you still have a working keyboard/mouse if you plug them in your USB3 slots? If yes, just do a system restore once in windows then?

 

[tekno2go]

Try booting from the windows cd and using the repair options to either go into safe mode or restore.