USB to Serial...

[Jonathan]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I bought an Inspiron XPS, and a USB to Serial adapter so I can connect to
the console port of Cisco Routers and switches (my job)...

The thingy connects and is detected and XP installs drivers, but does NOT
install a com port...

I have tried installing a COM port manually, but to no effect (I get a
'device cannot start' message in Device Manager)...

Now the device is showing up as an HID device... How do I convince XP that
it is supposed to be a COM port?



Jonathan

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

This really isn't a Dell question. I'd ask the vendor for the USB to Serial
adapter. I have a couple and they work fine.

Tom
"Jonathan" <jrcdehc@nospam.hotmail.com> wrote in message
news:qV3Dc.18315235$Of.3035108@news.easynews.com...
> I bought an Inspiron XPS, and a USB to Serial adapter so I can connect to
> the console port of Cisco Routers and switches (my job)...
>
> The thingy connects and is detected and XP installs drivers, but does NOT
> install a com port...
>
> I have tried installing a COM port manually, but to no effect (I get a
> 'device cannot start' message in Device Manager)...
>
> Now the device is showing up as an HID device... How do I convince XP that
> it is supposed to be a COM port?
>
>
>
> Jonathan
>
>

 

[Jonathan]

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Tom Scales" <tomtoo@softhome.net> wrote in message
news:3dWdnZh1IKIbT0HdRVn-tA@comcast.com...
> This really isn't a Dell question. I'd ask the vendor for the USB to
Serial
> adapter. I have a couple and they work fine.
>

Well, it is a Dell Inspiron XPS...



Jonathan

> Tom
> "Jonathan" <jrcdehc@nospam.hotmail.com> wrote in message
> news:qV3Dc.18315235$Of.3035108@news.easynews.com...
> > I bought an Inspiron XPS, and a USB to Serial adapter so I can connect
to
> > the console port of Cisco Routers and switches (my job)...
> >
> > The thingy connects and is detected and XP installs drivers, but does
NOT
> > install a com port...
> >
> > I have tried installing a COM port manually, but to no effect (I get a
> > 'device cannot start' message in Device Manager)...
> >
> > Now the device is showing up as an HID device... How do I convince XP
that
> > it is supposed to be a COM port?
> >
> >
> >
> > Jonathan
> >
> >
>
>

 

[dick]

Archived from groups: alt.sys.pc-clone.dell (More info?)

When I needed a serial port for my HP 5000 series Pavilion laptop for
a particular device, I started researching this on the Internet. I
found that many people are having problems similar to yours as well as
not working with their particular application. In my case, the device
manufacturer had actually done testing for compatible USB to serial
converters. They only certified two. One was the Belkin F5U103.

Looking the at Belkin, I could see that it was roughly twice as
expensive as most others (around $70). It has not only a DB9, but
also a mini din 8 connector. I was able to find a new one on Ebay for
$15 and it has handled everything I have connected to it. You do have
to download the XP drivers from the Belkin site if you are using that
OS.

Dick


On Sat, 26 Jun 2004 01:01:10 GMT, "Jonathan"
<jrcdehc@nospam.hotmail.com> wrote:

>I bought an Inspiron XPS, and a USB to Serial adapter so I can connect to
>the console port of Cisco Routers and switches (my job)...
>
>The thingy connects and is detected and XP installs drivers, but does NOT
>install a com port...
>
>I have tried installing a COM port manually, but to no effect (I get a
>'device cannot start' message in Device Manager)...
>
>Now the device is showing up as an HID device... How do I convince XP that
>it is supposed to be a COM port?
>
>
>
>Jonathan
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Jonathan wrote:
>
> <snip>
>
> BTW, anyone who complains about Dell support needs to get the three-year
> onsite warranty... You don't talk to India (when I called the support
> number, the Indian girl I spoke to, said that she couldn't help me and
> transferred me to a guy in Texas...)...

Before Dell sends someone out for repairs, they still have you do some
troubleshooting over the phone.

The only way (that I know) to guarantee that you'll be speaking to U.S.
based support is to purchase their Gold Tech Support option.

Notan