USB wireless adapter

[jrd92]

So about 2 years ago i was using a usb wireless network adapter. One day i knocked it and physically broke it whilst it was in the USB slot. I purchased another usb network adapter and despite puttng in a few hours to try to get it to work i could not, at the time i had university exams to prep for so since then i have been using a wired power line connection which has been working fine.

Recently i moved into a new place where it is unsuitable to use a powerline connector and have since bought a Netgear N300. I am having the same issue as i previously had, the system recognises the installation and through device manager tells me everything is working ok. However i am unable to use the device as windows does not recognise it as actually working.

Any help in getting this to work would be very much appreciated!

Thanks in advance!

Windows diagnostic information:
PrintWindows Network Diagnostics Publisher details

Issues found
There might be a problem with the driver for the Wireless Network Connection 2 adapterThere might be a problem with the driver for the Wireless Network Connection 2 adapter
Windows couldn't automatically bind the IP protocol stack to the network adapter. Detected Detected
Set up the wireless network adapter Not run
The wireless network adapter is experiencing problems Not run

A network cable is not properly plugged in or may be brokenA network cable is not properly plugged in or may be broken Detected Detected
Plug an Ethernet cable into this computer Not run


Issues found Detection details

5 There might be a problem with the driver for the Wireless Network Connection 2 adapter Detected Detected

Windows couldn't automatically bind the IP protocol stack to the network adapter.
Set up the wireless network adapter Not run

Set up the network adapter to communicate with this network. This ensures that both Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6) can be used on the network adapter.
The wireless network adapter is experiencing problems Not run

Windows Help and Support can provide more information about resolving driver or hardware issues.

6 A network cable is not properly plugged in or may be broken Detected Detected


Plug an Ethernet cable into this computer Not run

An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.


Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wireless Network Connection 2 driver information:

Description . . . . . . . . . . : NETGEAR WNA3100M N300 Wireless Mini USB Adapter
Manufacturer . . . . . . . . . : NETGEAR Inc.
Provider . . . . . . . . . . . : NETGEAR Inc.
Version . . . . . . . . . . . : 1015.4.1230.2011
Inf File Name . . . . . . . . . : C:\windows\INF\oem493.inf
Inf File Date . . . . . . . . . : 05 January 2012 15:26:30
Section Name . . . . . . . . . : wna3100m.ndi
Hardware ID . . . . . . . . . . : usb\vid_0846&pid_9021
Instance Status Flags . . . . . : 0x180600a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Local Area Connection driver information:

Description . . . . . . . . . . : Realtek PCIe GBE Family Controller
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 7.2.1127.2008
Inf File Name . . . . . . . . . : C:\windows\INF\netrtx64.inf
Inf File Date . . . . . . . . . : 13 July 2009 20:37:30
Section Name . . . . . . . . . : RTL8168D.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_03
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14



InformationalNetwork Diagnostics Log
File Name: BAC4CC22-503F-497C-B873-20B58E57400E.Diagnose.0.etl

InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: STEVE
Windows Version: 6.1
Architecture: amd64
Time: Sunday, September 07, 2014 3:06:15 PM

Publisher details Expand

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows

 

[Emerald]

Can you see the SSID you are trying to connect to?

how far are you away from it?
how many walls are between the router and the PC?

 

[jrd92]

No, im not given the option to see any wireless networks in my area.

The positioning of both devices isnt an issue, when the first adapter broke i got 4 bars and the reception in my new place is full on my phones wireless.

 

[jrd92]

Additional information:

Wlan Autoconfig does not appear in my running services, furthermore i cant locate it in Msconfig startup options.

I can however find wlansvc.dll in system32 folder, i believe the fact this service isnt running is my issue. Any takers on how to fix that ? Currently trying but not sure how