USB2 0 MFP(Hi-Speed)

Status
Not open for further replies.

bl1936

Distinguished
Jul 5, 2010
3
0
18,510
Have 2 printers (HP OfficeJet J6480) and EPSON NX410 which I cannot get to print, scan, etc. I get error message can't find USB2.0 MFP(Hi-Speed) driver. Anyone -Please help. becky_long@bellsouth.net
 

saran008

Distinguished
Seems to be USB driver problem.

Have you installed all the latest motherboard drivers including USB drivers??

Try unplugging the printers & plug them in other ports.

Have you installed printer drivers for both of the printers, if not so, do them first & try again!

For your HP printer, download the latest drivers (select 32/64 bit Win7) from here
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3635378&

For Epson printer, get it from here
http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10222&infoType=Overview

You must not post your personal mail id here expecting reply.
You have to login this forum to check for your replies/answers.
 

bl1936

Distinguished
Jul 5, 2010
3
0
18,510


Advice was great. I had several motherboard drivers to update. Got all to update except for USB drivers. Win7 won't recognize the updated driver hence, no installation. I have latest printer drivers and I think that it is the USB drivers that is precluding the devices from installing. I am still working on it. Thanks for your help. Won't list my email address again.
 

abraja

Distinguished
May 10, 2011
2
0
18,510
I could not find any updates for the drivers of my system in the web.
my system is "dx7380 MT" of HP make with windows vista Business (32bit) OS

Please help me

Regards















 

millerdog

Distinguished
Feb 1, 2012
1
0
18,510



I found the issue loading a 2480 color HP printer and why it did not work. There is a setting on the printer itself and services that the default setting is to turn off high speed USB. Just change the seeting to on and you should be fine. Once I enabled that it stated printing. Hope this helps.
 
Status
Not open for further replies.