[SOLVED] user only able to print when disconnected from VPN Why?

[sniper7777777]

Hey so we have a remote salesmen that works out of his house

his home printer is installed normally through windows (On Windows 10 through add a printer auto discovery)

when he is connected to VPN he cannot print when he disconnects he can
If i bring up ipconfig it shows both network adapters VPN and LAN

any knowledge on this?

 

[Dark Lord of Tech]

https://smallbusiness.chron.com/printer-not-work-connected-vpn-38762.html
My Printer Does Not Work When Connected to a VPN

 

[failboat]

Should check his route table. the vpn may be configured to send all traffic through or is missing the range the printer is on.

if you know the ip of the printer just check what route it will take. if it's going to the vpn then that's the issue.

 

[sniper7777777]

Thank you Dark Lord of Tech =)

 

[Dark Lord of Tech]

GLAD to assist!