Users get disconnected several times a day? HELP

[george]

Archived from groups: microsoft.public.windowsnt.terminalserver.connectivity (More info?)

Hi all

I have a windows 2000 server with SP4 and all MS updates. I have setup the server in APP mode and that all runs fine. USer have been complaining that their connections get disconnected several times a day.

I have created a GPO in our Win2k3 domain for our Benefits users that is the exact duplicte to our HR users.

I have seen but not sure where but that having persistent conntections setup will help the issue? Is there any truth to that and if there is can anyone point to the right directions where to find that . Clients are using Windows XP sp 1 with all the update from MS. Connection to the remote site from here at the Datacenter is 768 pipe VPN tunnel.

ANy Help would be greatly appreciate and Thanks in advance

 

[george]

Archived from groups: microsoft.public.windowsnt.terminalserver.connectivity (More info?)

Hi,

How frequent that your users get disconnected per hour or per day? I also
got similar problems in the past. I found some firewalls may cause
disconnect problem. Please check if your firewall has "TCP session timeout"
setting. The default value of my one is 300sec. That means my firewall will
drop an idle TCP session after 5 mins by default.

In RDP, there is not package exchange between server and client if no screen
change and not input (including mouse movements). So, the TCP session will
be idle. I'm not sure if this is improved in Windows 2003.

Regards,
George Kwan


"George" <anonymous@discussions.microsoft.com> ¦b¶l¥ó
news:BF498B6A-F351-48F1-BA1A-BD3FD8433062@microsoft.com ¤¤¼¶¼g...
> Hi all
>
> I have a windows 2000 server with SP4 and all MS updates. I have setup
the server in APP mode and that all runs fine. USer have been complaining
that their connections get disconnected several times a day.
>
> I have created a GPO in our Win2k3 domain for our Benefits users that is
the exact duplicte to our HR users.
>
> I have seen but not sure where but that having persistent conntections
setup will help the issue? Is there any truth to that and if there is can
anyone point to the right directions where to find that . Clients are using
Windows XP sp 1 with all the update from MS. Connection to the remote site
from here at the Datacenter is 768 pipe VPN tunnel.
>
> ANy Help would be greatly appreciate and Thanks in advance