Using bluetooth headset for phone calls

[jdmac44]

So I bought a pair of Aftershokz bone conducting headphones, in part to use for phone calls...except, my Android 6.0 phone doesn't seem to want to use the Bluetooth when I make or receive a call. It's certainly paired and connected, it'll play music if I play music. I've looked through all the settings I can see that seem relevant. Any ideas? I sent an email to Aftershokz support as well, just thought I'd see if I could get a quicker answer here.

 

[mjslakeridge]

On my Android phone when I hit the bluetooth button and the paired devices pop up and I click on the settings icon next to my headset, there are 2 profiles: Call Audio, and Media Audio. I have check marks next to each of them.

 

[jdmac44]

On my Android phone when I hit the bluetooth button and the paired devices pop up and I click on the settings icon next to my headset, there are 2 profiles: Call Audio, and Media Audio. I have check marks next to each of them.

Thanks, haven't had a chance to fully investigate this option, but I appreciate the reply!

 

[mjslakeridge]

If I recall, when I first got this phone, I had to add the check mark to one or both of the profiles, to be able to use my bluetooth headset for both music and phone calls.

 

[jdmac44]

*delete*

 

[jdmac44]

If I recall, when I first got this phone, I had to add the check mark to one or both of the profiles, to be able to use my bluetooth headset for both music and phone calls.

So, I click the checkbox for Call Audio and it unclicks itself. lol The Media audio is checked, but it's not working. Though I'm noticing that the Bluetooth icon on the top notification bar isn't the connected icon, so I'm not sure what's going on there. They are paired...

 

[mjslakeridge]

Maybe try un-pairing the headset and then re-pairing it. I don't know why when you try to click the checkbox for call audio that it unchecks itself. Do you have any other paired devices, like your car's navigation system? If so, does that device allow you to click on call audio? On my phone I am able to check or uncheck the call audio or media whether or not any of the paired devices are on or off (currently connected via Bluetooth or not).

As for the media audio not working, are you sure the volume is not turned all the way down?