Using Windows 10, when I press the pound key a hash appears - how do I correct this?

[dpmorgan53]

I cannot print a pound sterling sign because when I press the pound key a hash keeps appearing.

 

[Karadjgne]

In Windows change the keyboard language from American to British or just use alt-156 on the keypad

 

[Prostar Computer]

https://lifehacker.com/5883003/the-best-key-remapper-for-windows

You can remap the keys with that, if need be. The keyboard controller or keyboard itself might be defective if this isn't a software issue.