Validation failed. Root certificate

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

My computer has just had anew motherboard installed under warranty and now
I find I cannot use Zonealarm because - I quote the error message -
Validation failed to C:\ ..........\VSINIT.dll. You are probably missing a
necessary root certificate.

What can I do about this?

Thanks

Rob Graham

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Rob graham" <rttgrahamwow@btinternet.com> wrote in message
news:dfsfvr$fp9$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
> My computer has just had anew motherboard installed under warranty and
> now I find I cannot use Zonealarm because - I quote the error message -
> Validation failed to C:\ ..........\VSINIT.dll. You are probably missing a
> necessary root certificate.
>
> What can I do about this?
>
> Thanks
>
> Rob Graham
>

Have you tried uninstalling zone alarm, and then reinstalling it?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

With a motherboard change it's essentially a 'new' computer to ZA.
Uninstall first (start, all programs, zone labs, uninstall...)

Now download it again from the webpage www.zonelabs.com/

Update it and you're up and running again.

"Rob graham" <rttgrahamwow@btinternet.com> wrote in message
news:dfsfvr$fp9$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
> My computer has just had anew motherboard installed under warranty and
> now I find I cannot use Zonealarm because - I quote the error message -
> Validation failed to C:\ ..........\VSINIT.dll. You are probably missing a
> necessary root certificate.
>
> What can I do about this?
>
> Thanks
>
> Rob Graham
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

On 2005-09-09, Jone Doe <fake@nowhere.org> wrote:
> With a motherboard change it's essentially a 'new' computer to ZA.
> Uninstall first (start, all programs, zone labs, uninstall...)
>
> Now download it again from the webpage www.zonelabs.com/
>
> Update it and you're up and running again.
>
> "Rob graham" <rttgrahamwow@btinternet.com> wrote in message
> news:dfsfvr$fp9$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
>> My computer has just had anew motherboard installed under warranty and
>> now I find I cannot use Zonealarm because - I quote the error message -
>> Validation failed to C:\ ..........\VSINIT.dll. You are probably missing a
>> necessary root certificate.
>>
>> What can I do about this?
>>
>> Thanks
>>
>> Rob Graham
>>
>
>

The same thing will happen when you do a windows "update" as ms
used wga to create a hardware/software profile of your computer;
a new motherboard is considered a different computer as the
motherboard is not in the hardware profile.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Rob graham" <rttgrahamwow@btinternet.com> wrote in message
news:dfsfvr$fp9$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
> My computer has just had anew motherboard installed under warranty and
> now I find I cannot use Zonealarm because - I quote the error message -
> Validation failed to C:\ ..........\VSINIT.dll. You are probably missing a
> necessary root certificate.
>
> What can I do about this?
>
> Thanks
>
> Rob Graham
>

Actually, I did try to uninstall and reinstall before I put out this
message, but I got the error message in Add/Remove Software and it wouldn't
uninstall. However, I tried again after D Currie suggested and it worked
this time.

Thanks all for your help.

Rob

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Rob graham" <rttgrahamwow@btinternet.com> wrote in message
news:dfsvva$nvf$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com...
>
> "Rob graham" <rttgrahamwow@btinternet.com> wrote in message
> news:dfsfvr$fp9$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
>> My computer has just had anew motherboard installed under warranty and
>> now I find I cannot use Zonealarm because - I quote the error message -
>> Validation failed to C:\ ..........\VSINIT.dll. You are probably missing
>> a necessary root certificate.
>>
>> What can I do about this?
>>
>> Thanks
>>
>> Rob Graham
>>
>
> Actually, I did try to uninstall and reinstall before I put out this
> message, but I got the error message in Add/Remove Software and it
> wouldn't uninstall. However, I tried again after D Currie suggested and it
> worked this time.
>
> Thanks all for your help.
>
> Rob

I see that my magic wand is still working... hehe