[SOLVED] Verbatim model 53021 500GB not working

[stripexsterps]

I was looking on old pics and then out of no where all the files it vanish but the light was still on the verbatim. but my verbatim is not working and i plugged the TV on laptop on any of them.but still nothing showed up on the screen or in the windows file so what do i do?.

 

[hang-the-9]

Post is a bit confusing with the TV on laptop, etc.. first thing, test the drive on another computer. If it does not work there either, try with another cable. If it's out of warranty then you can try removing the drive and connect it to another USB enclosure see if that helps. If it's in warranty, contact Verbatim support.

 

[stripexsterps]

I meant that i tried on tv and on laptop and its not reading my files, i think or if its dead or its an error