Question Vertical green lines on Samsung monitor

Nov 12, 2022
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Hi all, I just unboxed a brand new Samsung 27" Odyssey but it has these green vertical lines that won't go away no matter what I do. At first, I thought it was an issue with my HDMI cable, so I went out and bought a brand new DP-to-USB-C cable. I get the exact same problem. I'm starting to think the monitor itself might be defective because the green lines are there even when there's nothing connected to it.

Here are a few pictures showing the problem. The first one is with my computer plugged in, and the next two are with nothing plugged in. I would appreciate any help with this.



 

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