[SOLVED] Very bad stuttering and it's not just in games ?

Tiebar90

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Nov 15, 2014
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Hello all...

So i recently upgraded from a Zotac RTX 4070 TI Super to a Gigabyte Gaming OC 5090. I also added another 32GB of 4000Mhz DDR4 ram to my system for a total of 32GB. Also installed a new Corsair rm100x psu as i only had an 850W from before.
Everything worked great at first but then i was playing some games and suddenly my games HARDCORE stuttered (like 20fps) . I looked at MSI afterburner and my GPU usage went from 97% to like 30-40%.
on HW Monitor my CPU stayed the same around 30-40% as it was when the GPU usage was 95-100%

So i exited a game...the gpu usage and cpu usage went down to lower ends like normal idle...but my desktop was also sluttering like the game. No idea why this happened so I restarted my pc and it fixed it..but it always comes back again and again.

So i did some trouble shooting steps below and nothing stopped it from coming back so far...so here i am...

What I have tried so far:
-Updating BIOS to most current
-Updated GPU drivers to most current 576.52
-Doing the fresh uninstall/install of gpu drivers in DDU safe mode and installed older driver 576.28 (heard issues with drivers newer than this one)(only removed gpu drivers, not nvidia app, etc)
-Removing the two new ram cards installed in case faulty ram and only running the two sticks i have been for over a year

None of these have worked so far.
Right now I am trying turning off XMP in my bios and running it at the rams stock speed. Idk if this will do anything. I have ran XMP on this ram for about 3 years now. But i guess we will see if XMP is causing the sluttering.

So i am here for some extra ideas..anything will help

My system:
MSI z690 A pro dd4 mobo
i7 14700KF
360mm AIO
Gigabyte Gaming OC 5090
G.SKILL Ripjaws V Series (XMP) 64GB DDR4
 
Updating BIOS to most current
For the sake of relevance, please state the BIOS version you're on for your motherboard. Did you clear the CMOS after verifying your BIOS was flashed to the version you've mentioned prior?

Recheck that the connections from the PSU to your GPU are fully seated.

Idk if this will do anything.
That will reduce the performance of your platform, then again a workaround to 13th and 14th Gen Intel platform degradation issues was to turn off X.M.P or work with 2 sticks of ram if there were 4 sticks used prior.
 
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Updating BIOS to most current
For the sake of relevance, please state the BIOS version you're on for your motherboard. Did you clear the CMOS after verifying your BIOS was flashed to the version you've mentioned prior?

Recheck that the connections from the PSU to your GPU are fully seated.

Idk if this will do anything.
That will reduce the performance of your platform, then again a workaround to 13th and 14th Gen Intel platform degradation issues was to turn off X.M.P or work with 2 sticks of ram if there were 4 sticks used prior.
I updated it to 7D25v1L which is the most recent update for my ms-7d25 board
I did not clear the cmos though...how does one do that

I did check to make sure the connections were seated...but here is a question about the wiring.
so on my older cards i would always run the pci-e adapter that came with the card into the new 12v-2x6 slot in my gpu...but this one came with a straight 12v-2x6 to 12v-2x6 connector from the PSU to the gpu so i used that. i imagine thats fine for one cord? the website said the cord was icnluded for 40/50 series cards

and about the ram xmp..i do know it will unfortunetly lower performance on my platform but considering the new ram was installed im just trying to narrow down issues here.....if it doesnt happen with xmp enabled..i imagine its an xmp issue...which will be confusing as I ran it before and this issue has happened with the new 64GB of ram AND running just my 32GB ram thats been XMP for years.
 
Stuttering is caused by a temporary lack of a critical resource. Usually cpu.
One possibility is thermal throttling.
Run HWmonitor to check the temperatures of individual cores.
If your AIO cooler has any age on it, it might be starting to fail. Think 5 years.
 
I did not clear the cmos though...how does one do that
This is essential. Google AI overview:

To clear CMOS on an MSI Z690 A Pro DDR4 motherboard, you'll need to either short the JBAT1 pins or remove the CMOS battery. Shorting the JBAT1 pins is the preferred method and usually located on the motherboard itself.

Shorting the JBAT1 pins:
  1. 1. Power off and unplug the computer:
    Make sure the power supply is turned off and the power cord is disconnected.

  2. 2. Locate JBAT1:
    The JBAT1 header is the Clear CMOS jumper, usually labeled on the motherboard.

  3. 3. Short the pins:
    Use a screwdriver or jumper to bridge the two pins of JBAT1 for about 5-10 seconds.

  4. 4. Re-power:
    Plug the power cord back in and turn on the computer.
Removing the CMOS battery:
  1. Power off and unplug the computer: Ensure the power supply is off and the power cord is disconnected.

  2. Remove the side panel: Unscrew the case to access the motherboard.

  3. Locate the CMOS battery: It's typically a coin-cell battery located near the rear I/O panel.

  4. Remove the battery: Disengage the clamp and carefully remove the battery.

  5. Wait: Wait for 1-5 minutes.

  6. Replace the battery: Put the battery back in and reassemble the computer.

  7. Re-power: Plug the power cord back in and turn on the computer.
Important Notes:
  • Safety First:
    Always disconnect the power cord before working on the computer's components.

  • Motherboard Manual:
    Refer to your motherboard manual for specific instructions and the location of JBAT1.

  • Clear CMOS, not BIOS:
    Clearing CMOS resets the BIOS to its default settings, including the date/time and other configurations.


  • Troubleshooting:
    If you're experiencing boot issues or BIOS problems, clearing CMOS is a common troubleshooting step.
    You need to both, taking out the battery, then short the pins, then put battery back in.
 
Updating your BIOS will normally reset the BIOS to default settings.
That may or may not be what you want.
The default settings may include something like "set to optimum performance"
which may induce unwanted overclocking and subsequent thermal throttling.
 
Stuttering is caused by a temporary lack of a critical resource. Usually cpu.
One possibility is thermal throttling.
Run HWmonitor to check the temperatures of individual cores.
If your AIO cooler has any age on it, it might be starting to fail. Think 5 years.
i did have temps open on HW Monitor. no temp issues...not even red numbers. no power drops or surges on psu either. only thing that changes on HW Monitor is my GPU usage tanks from 99% to like 30%
also my aio is only about a year old
 
Last edited:
This is essential. Google AI overview:

To clear CMOS on an MSI Z690 A Pro DDR4 motherboard, you'll need to either short the JBAT1 pins or remove the CMOS battery. Shorting the JBAT1 pins is the preferred method and usually located on the motherboard itself.

Shorting the JBAT1 pins:
  1. 1. Power off and unplug the computer:
    Make sure the power supply is turned off and the power cord is disconnected.

  2. 2. Locate JBAT1:
    The JBAT1 header is the Clear CMOS jumper, usually labeled on the motherboard.

  3. 3. Short the pins:
    Use a screwdriver or jumper to bridge the two pins of JBAT1 for about 5-10 seconds.

  4. 4. Re-power:
    Plug the power cord back in and turn on the computer.
Removing the CMOS battery:
  1. Power off and unplug the computer: Ensure the power supply is off and the power cord is disconnected.

  2. Remove the side panel: Unscrew the case to access the motherboard.

  3. Locate the CMOS battery: It's typically a coin-cell battery located near the rear I/O panel.

  4. Remove the battery: Disengage the clamp and carefully remove the battery.

  5. Wait: Wait for 1-5 minutes.

  6. Replace the battery: Put the battery back in and reassemble the computer.

  7. Re-power: Plug the power cord back in and turn on the computer.
Important Notes:
  • Safety First:
    Always disconnect the power cord before working on the computer's components.

  • Motherboard Manual:
    Refer to your motherboard manual for specific instructions and the location of JBAT1.

  • Clear CMOS, not BIOS:
    Clearing CMOS resets the BIOS to its default settings, including the date/time and other configurations.


  • Troubleshooting:
    If you're experiencing boot issues or BIOS problems, clearing CMOS is a common troubleshooting step.
    You need to both, taking out the battery, then short the pins, then put battery back in.
so i looked it up after that first cmos post and removed the battery..didnt work..after this message i removed battery AND did the jumper per my mobo manual. lets see if it works.
 
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no problem you are def not wrong though it is best bought as a pack and installed...even same brand sticks can be issues if not bought as a package. unfortuantely i wasnt lucky for that to be it.

after resetting the cmos by the jumpers and battery we have been okay so far so maybe it fixed it?
 
oh my god....while it was lagging on desktop i decided to do some testing...i had some issues with my antivirus on The Last of Us Part II about 2 months ago so I thought let me try completely disabling my Webroot Antivirus...and once i did that...the desktop stuttering instantly stopped.

....i swear to god....if that was it this whole time...
 
so its been almost 3 days now...and after turning off webroot..it has not happened. it would happen multiple times a day, in game and not.
It was 1000% webroot causing sluttering for some reason after i updated my hardware. so now time to look for a different antivirus
 
so its been almost 3 days now...and after turning off webroot..it has not happened. it would happen multiple times a day, in game and not.
It was 1000% webroot causing sluttering for some reason after i updated my hardware. so now time to look for a different antivirus
Windows defender is very good at detecting known viruses.

Most infections come from social engineering where you click on a infected email.