Hello,
I got a custom PC for video editing. I paid about 2000 for it. I've had it for a year and overtime things start to not work. Screen will go black randomly then it comes back on only to crash running software such as premiere etc. sound will stop working completely. Certain programs will never open.
It's a windows 10 pro machine with 16GB of ram XEON dual core processor. I have a NVIDIA 8GB graphic card. All these components match all the software requirements.
I recently bought a Windows 10 Pro laptop off newegg. That for some reason will run all the software without a problem. No black screen at all. I think something is wrong with my PC but I don't know what.
I called the place I bought the custom PC from and was told it was something I was doing wrong and the guy refused to look at it without charging a 100 dollar fee. Is there anyone here that knows what's going on? I have updated all the software, graphic card and sound drivers etc.
My Laptop is pretty much identical in specs to my PC and the laptop runs all the software fine so not sure why my PC won't. Even more strange is when I plug in an external hard drive into my PC that works perfectly fine on my laptop I get an error that tells me the driver isn't write access which is bull crap because I can write to it just fine on the laptop.
I even borrowed my friends graphic card which is a newer one and stuck it in my PC and I still get a black screen very often. But only with certain software like premiere. Sometimes it happens when I watch YouTube videos. It can't be the graphics card since I've tried two now and the one I borrowed was released this year.
I got a custom PC for video editing. I paid about 2000 for it. I've had it for a year and overtime things start to not work. Screen will go black randomly then it comes back on only to crash running software such as premiere etc. sound will stop working completely. Certain programs will never open.
It's a windows 10 pro machine with 16GB of ram XEON dual core processor. I have a NVIDIA 8GB graphic card. All these components match all the software requirements.
I recently bought a Windows 10 Pro laptop off newegg. That for some reason will run all the software without a problem. No black screen at all. I think something is wrong with my PC but I don't know what.
I called the place I bought the custom PC from and was told it was something I was doing wrong and the guy refused to look at it without charging a 100 dollar fee. Is there anyone here that knows what's going on? I have updated all the software, graphic card and sound drivers etc.
My Laptop is pretty much identical in specs to my PC and the laptop runs all the software fine so not sure why my PC won't. Even more strange is when I plug in an external hard drive into my PC that works perfectly fine on my laptop I get an error that tells me the driver isn't write access which is bull crap because I can write to it just fine on the laptop.
I even borrowed my friends graphic card which is a newer one and stuck it in my PC and I still get a black screen very often. But only with certain software like premiere. Sometimes it happens when I watch YouTube videos. It can't be the graphics card since I've tried two now and the one I borrowed was released this year.