Very slow internet with Comcast performance

[CrysisComa]

So I just moved into a new apartment. It has Comcast performance internet (16mbps). However im not getting anywhere near that. I have it connected via ethernet.

I tried speedtest.net and my result was 1mbps download. ping of 225. Web windows take forever to open. any ideas?

 

[CrysisComa]

its also odd but for some reason in safe mode the internet speed is normal. Reinstall Ethernet driver? or do you think its virus related? i swept with Maliwarbytes several times