Very slow programs and startup

[Finn88]

Hi,
After having tried to fix a stability issue by doing changes in the bios my computer crashed. After some hours I finally maaged to start windows but the startup has become much slower. Before the changes it took the system about 1 minute to start now it´s rather 5 minutes. Also many programs run very slowly now and scans that would normally take half an hour now take 3-4 hours. The sound doesn´t work properly either and the CPU value is much higher than usual. I´ve done some quick scans for possible viruses but nothing was detected. Maybe I need to run a full scan but that would take a lot of time. I ran some fast scans with Iobit Malware Fighter and Malwarebytes Anti-Malware. I´m not totally sure what caused these problems if it now was a change to default in the bios settings or anything else.

System specs: System Information Report
Operating System: Microsoft Windows 7 Ultimate
System Type: 64 bit
Central Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz x8
Video Adapter: NVIDIA GeForce GTX 680
Video Memory: N/A
Screen Resolution: 1920 x 1080
Video Adapter: Intel(R) HD Graphics 3000
Video Memory: N/A
Screen Resolution: NULL x NULL
Total Memory: 31.92 GB
Free Memory: 29.55 GB
Total Hard disk: 1863.02 GB
Free Hard disk: 1445.89 GB
Mouse: Razer Naga Hex

Keyboard: USB-enhet
Operating System
Organization: N/A
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601
Service Pack: 1.0
Product ID: 00426-293-8170014-85813
System Up Time: 2016-11-21 20:39:06
Internet Explorer Version: 9.11.9600.18524
Microsoft DirectX Version: 4.09.00.0904
OpenGL Version: 6.1.7600.16385 (win7_rtm.090713-1255)
Maximum Size: 2048 MB
Current Size: 148 MB
Status: OK
Memory Device
Total Memory: 31.92 GB
Used Memory: 2.38 GB
Free Memory: 29.54 GB
Memory Usage: 7%
Memory Bank: Bank0/1
Description: Physical Memory 0
Device Locator: A0
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM
Memory Bank: Bank2/3
Description: Physical Memory 1
Device Locator: A1
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM
Memory Bank: Bank4/5
Description: Physical Memory 2
Device Locator: A2
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM
Memory Bank: Bank6/7
Description: Physical Memory 3
Device Locator: A3
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM

Processor MainBoard
CPU Name: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz x8
Code Name: N/A
Manufacturer: GenuineIntel
Current Clock Speed: 3410 Mhz
Max Clock Speed: 3410 Mhz
Voltage: 1V
External Clock: 100 Mhz
Serial Number: BFEBFBFF000206A7
CPU ID: Intel64 Family 6 Model 42 Stepping 7
Socket Designation: Socket 1155
Internal Cache: 64 KB
External Cache: 8192 KB
Model: G1.Sniper 2
Manufacturer: Gigabyte Technology Co., Ltd.
Serial Number:
BIOS Name: Award Modular BIOS v6.00PG
BIOS Vendor: Award Software International, Inc.
SMBIOS Version: F5
BIOS Date: 2012-02-21
PCI is supported: Yes
Plug and Play is supported: Yes
BIOS is Upgradable (Flash): Yes
BIOS shadowing is allowed: Yes
Boot from CD is supported: Yes
Selectable Boot is supported: Yes
EDD (Enhanced Disk Drive) Specification is supported: Yes
Int 13h - 5.25 / 360 KB Floppy Services are supported: Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported: Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported: Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported: Yes
Int 5h, Print Screen Service is supported: Yes
Int 9h, 8042 Keyboard services are supported: Yes
Int 14h, Serial Services are supported: Yes
Int 17h, printer services are supported: Yes
Int 10h, CGA/Mono Video Services are supported: Yes
ACPI supported: Yes
USB Legacy is supported: Yes
Drives
Name: WDC WD1000DHTZ-04N21V0 ATA Device
Media Type: Fixed hard disk media
Capability: 931.51 GB
Interface Type: IDE
Partitions: 1
Total Cylinders: 129201
Total Heads: 240
Total Sectors: 1953519120
Total Tracks: 31008240
Tracks Per Cylinder: 240
Bytes Per Sector: 512
Sectors Per Track: 63
S.M.A.R.T Support: Yes
Current Temperature: 0C (32F)
Name: WDC WD1000DHTZ-04N21V0 ATA Device
Media Type: Fixed hard disk media
Capability: 931.51 GB
Interface Type: IDE
Partitions: 1
Total Cylinders: 121601
Total Heads: 255
Total Sectors: 1953520065
Total Tracks: 31008255
Tracks Per Cylinder: 255
Bytes Per Sector: 512
Sectors Per Track: 63
S.M.A.R.T Support: Yes
Current Temperature: 0C (32F)
Name: ASUS BW-14D1XT ATA Device
Drive: E:
Transfer Rate: 10212.7659574468
Status: OK
Name: ASUS DRW-24B5ST ATA Device
Drive: F:
Transfer Rate: -1
Status: OK
Name: ATA Channel 1
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK
Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Manufacturer: Intel
Status: OK
Name: ATA Channel 0
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK
Name: ATA Channel 1
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK
Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
Manufacturer: Intel
Status: OK
Name: ATA Channel 0
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK

Display
Name: NVIDIA GeForce GTX 680
Video Processor: GeForce GTX 680
Manufacturer: NVIDIA
Video Architecture: VGA
DAC Type: Integrated RAMDAC
Memory Size: N/A
Memory Type: Unknown
Video Mode: 1920 x 1080 x 4294967296 colors
Current Refresh Rate: 60 Hz
Driver Version: 21.21.13.7595
Driver Date: 2016-11-16
Name: BENQ XL2411T (Analog)
Screen Height: 1080
Screen Width: 1920
Status: OK
Display
Name: NVIDIA GeForce GTX 680
Video Processor: GeForce GTX 680
Manufacturer: NVIDIA
Video Architecture: VGA
DAC Type: Integrated RAMDAC
Memory Size: N/A
Memory Type: Unknown
Video Mode: 1920 x 1080 x 4294967296 colors
Current Refresh Rate: 60 Hz
Driver Version: 21.21.13.7595
Driver Date: 2016-11-16
Name: BENQ XL2411T (Analog)
Screen Height: 1080
Screen Width: 1920
Status: OK
Name: Default Monitor
Video Processor: GeForce GTX 680
Manufacturer: NVIDIA
Video Architecture: VGA
DAC Type: Integrated RAMDAC
Memory Size: N/A
Memory Type: Unknown
Video Mode: 1920 x 1080 x 4294967296 colors
Current Refresh Rate: 60 Hz
Driver Version: 21.21.13.7595
Driver Date: 2016-11-16
Name: Default Monitor
Screen Height: NULL
Screen Width: NULL
Status: OK
Network
Product Name: Bigfoot Networks Killer Ethernet Controller
Service Name: BfEdge7x64
Manufacturer: Bigfoot Networks, Inc.
MAC Address: 00:19:03:05:84:A7

Other Device
Name: Corsair Gaming H1500 Headset
Manufacturer: Corsair
Status: OK

Name: Razer Naga Hex
Manufacturer: Razer Inc
Buttons: 0
Status: OK
Name: USB-enhet
Description: Enhanced (101- or 102-key)
Function Keys: 12
Status: OK
Product Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Manufacturer: INTEL
Protocol Supported: Universal Serial Bus
Status: OK
Product Name: Etron USB 3.0 Extensible Host Controller
Manufacturer: Etron Technology Inc.
Protocol Supported: Universal Serial Bus
Status: OK
Product Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Manufacturer: INTEL
Protocol Supported: Universal Serial Bus
Status: OK
Product Name: Etron USB 3.0 Extensible Host Controller
Manufacturer: Etron Technology Inc.
Protocol Supported: Universal Serial Bus
Status: OK

Hope that helps and looking forward to suggestions on how to solve this

 

[tekno2go]

Yes, same if you format a partition. Your operating system is on the partition that has C: designated drive letter. If you delete or format that partition you lose your OS and all data. Thus no restore points would be an option.

Not sure if you have two physical hard drives or one hard drive with two partitions.

If it's one hard drive split in two, when you install windows fresh, just delete the C: partition and create a new partition to install windows on. This way your data on D: partition will be safe.

That's why I always split my hard drive into 2 partitions. One for windows and one for storage.

If you have two physical hard drives, then make sure to put your important stuff on the storage drive and delete all partitions on the physical windows drive and create new during setup.

 

[Finn88]

Hi,
I´ve now been able to restore the sound function on my computer and to watch videos. The quality seems not to be fully restored to the original quality which was flawless but at least I´m able to watch videos with sound now. The only flaw as it seems to be is that there´s a little bit of a random noise in the background. It´s not very serious when watching youtube videos but I´d like to have it gone.
What I did to fix video and sound was change IDE back to AHCI and even to RAID in BIOS settings. But besides being able to watch videos now and sound being enbaled it still doesn´t feel like that very much of an improvement. The startup is still pretty slow and takes at least five times longer than before which is pretty much between 5 to 10 minutes.

Best

Finn

 

[Finn88]

Yes, same if you format a partition. Your operating system is on the partition that has C: designated drive letter. If you delete or format that partition you lose your OS and all data. Thus no restore points would be an option.

Not sure if you have two physical hard drives or one hard drive with two partitions.

If it's one hard drive split in two, when you install windows fresh, just delete the C: partition and create a new partition to install windows on. This way your data on D: partition will be safe.

That's why I always split my hard drive into 2 partitions. One for windows and one for storage.

If you have two physical hard drives, then make sure to put your important stuff on the storage drive and delete all partitions on the physical windows drive and create new during setup.

Thank you for your reply!
From what I can see I have two different hard drives a c drive and a d drive. I have copied a lot of my files form the c drive which is my main drive to the d drive. But I still do not know if the files on d drive work properly. I haven´t been able to boot into d drive only into c drive. Do you think that the problem of slow programs and a slow startup on c drive could be caused by troubles on d drive? Is it necessary for c drive to work properly that d drive is at least in an okay state?
By the way I changed SATA mode from IDE to AHCI and after it to RAID in BIOS settings. This change made it possible for me to watch videos and to have the audio back. At least the audio is back when I watch videos on youtube or elsewhere but there´s no audio when I start windows which seems to be strange since there was usually always some sound when I booted into desktop. Besides nothing has really changed, the startup is still pretty slow between 5- 10 minutes. Do I also have to change the other BIOS functions from IDE to AHCI or RAID for an improved performance to take place or would that not change anything? I have both Intel Raid SATA and Marvell 91 SATA. Marvell 91 SATA needs to be updated since some long time back but I have not been able to do so. Neither by using windows nor by trying to manually install updates for sata by downloading an installing updates from the internet has this been possible. Already before this error which I have now occured Marvell SATA seemed to have caused some instability although this was limited to only one crash a week while the system ran flawlessly for the rest of the time.

Any ideas what the problem may be and how to fix it?

Regards

Finn

 

[Finn88]

I´ve checked my disks no using smartdiskviewer.
Here are the details: General Information
Model WDC WD1000DHTZ-04N21V0
Firmware Revision 04.06A00
Serial Number WD-WXF1E32NXVS9
Disk Number 0
Registry Key HKLM\SYSTEM\CurrentControlSet\Enum\IDE\DiskWDC_WD1000DHTZ-04N21V0__________________04.06A00\4&10ed5902&0&0.0.0
Location Information 0
Cylinders 16,383
Heads 16
Bytes Per Track 0
Bytes Per Sector 0
Sectors Per Track 63
ECC Size 0
PIO Timing 0
DMA Timing 0
Current Cylinders 16,383
Current Heads 16
Current Sectors Per Track 63
Current Sector Capacity 16,514,064
Total Addressable Sectors 268,435,455
Single Word DMA 0
Multi Word DMA 7
Attributes
Read Error Rate 0 0 0 51 Unknown
Spin-Up Time 2,875 202 200 21 Ok
Start/Stop Count 12,542 88 88 0 Ok
Reallocated Sectors Count 0 0 0 140 Unknown
Seek Error Rate 0 200 200 0 Ok
Power-On Hours (POH) 11,337 85 85 0 Ok
Spin Retry Count 0 100 100 0 Ok
Recalibration Retries 0 100 100 0 Ok
Power Cycle Count 6,905 94 94 0 Ok
Power-off Retract Count 323 200 200 0 Ok
Load Cycle Count 12,218 196 196 0 Ok
Internal Temperature 39°C 111 99 0 Ok
Reallocation Event Count 0 200 200 0 Ok
Current Pending Sector Count 0 200 200 0 Ok
Uncorrectable Sector Count 0 200 200 0 Ok
UltraDMA CRC Error Count 0 200 200 0 Ok
Write Error Rate 0 200 200 0 Ok
[130] 2,199,040,033,659 35 1 0 Unknown
General Information
Model WDC WD1000DHTZ-04N21V0
Firmware Revision 04.06A00
Serial Number WD-WXA1E42PDZ87
Disk Number 1
Registry Key HKLM\SYSTEM\CurrentControlSet\Enum\IDE\DiskWDC_WD1000DHTZ-04N21V0__________________04.06A00\4&10ed5902&0&0.1.0
Location Information 1
Cylinders 16,383
Heads 16
Bytes Per Track 0
Bytes Per Sector 0
Sectors Per Track 63
ECC Size 0
PIO Timing 0
DMA Timing 0
Current Cylinders 16,383
Current Heads 16
Current Sectors Per Track 63
Current Sector Capacity 16,514,064
Total Addressable Sectors 268,435,455
Single Word DMA 0
Multi Word DMA 7
Attributes
Read Error Rate 0 0 0 51 Unknown
Spin-Up Time 3,108 197 195 21 Ok
Start/Stop Count 8,409 92 92 0 Ok
Reallocated Sectors Count 0 0 0 140 Unknown
Seek Error Rate 0 200 200 0 Ok
Power-On Hours (POH) 11,315 85 85 0 Ok
Spin Retry Count 0 100 100 0 Ok
Recalibration Retries 0 100 100 0 Ok
Power Cycle Count 6,904 94 94 0 Ok
Power-off Retract Count 349 200 200 0 Ok
Load Cycle Count 8,059 198 198 0 Ok
Internal Temperature 39°C 111 96 0 Ok
Reallocation Event Count 0 200 200 0 Ok
Current Pending Sector Count 0 200 200 0 Ok
Uncorrectable Sector Count 0 200 200 0 Ok
UltraDMA CRC Error Count 0 200 200 0 Ok
Write Error Rate 0 200 200 0 Ok
[130] 2,199,040,033,659 34 1 0 Unknown

Hope this is of any avail.

Also what I´v realized now is that there is some slight delay when I watch a video or a play one of my games like Rome 2 Total War.

Best

Finn

 

[Finn88]

Hi again,
I´ve now watched the same video on youtube but in different quality.
The first one that I watched in ordinary quality ran flawlessly without any hesitations, random sound or any other errors.
But the other one that I watched in hd quality had a lot of hesitations and thus also some random sound this is the same that goes for my games such as Rome 2 Total War or Warhammer 40.000 2.
Any idea what might cause this difference and how to fix it?

Regards

Finn

 

[aford10]

Changing the drive from IDE to RAID isn't going to help unless you have a RAID array, which it doesn't sound like you do. If you're having audio issues, that is being affected by something else. We will want to troubleshoot your audio device/driver.

You never answered about the modem that your router is connected to. What is the model? Unless you have stone age hardware, you should be getting 1Gbps speeds on a wired connection. Since you're on a 10/100 connection, that would definitely cause the lag you're seeing.

 

[Finn88]

Changing the drive from IDE to RAID isn't going to help unless you have a RAID array, which it doesn't sound like you do. If you're having audio issues, that is being affected by something else. We will want to troubleshoot your audio device/driver.

You never answered about the modem that your router is connected to. What is the model? Unless you have stone age hardware, you should be getting 1Gbps speeds on a wired connection. Since you're on a 10/100 connection, that would definitely cause the lag you're seeing.

Thanks for your reply aford10!
As far as I can see my modem should be the following: TeliaGateway00 - 1F- 9F- F8- E4 - 78
This is a Swedish modem so I don´t know if the information is of any avail.
Well, to be honest the modme and router are not really new, I think they are seven or eight years old. I do also live on the countryside but besides that I had not actually experienced all the errors I´m experiencing now. The speed of my computer used to be pretty good just until about a week ago.
Could it be possible that it´s neither the internet nor my HDD that´s causing the lag but rather my graphics or something else? Do you want me to post you the specs of my HDD and graphics?

Best

Finn

 

[Finn88]

So you have two drives? Well, I believe you can set both drives to AHCI. Once you do that, you can check the health status of both drives.
Also, I think that it would be easier if you take your secondary drive out, and use just your OS one for a while. That way, you will be able to narrow the cause. (whether it would be a BIOS setting, a failing drive, etc.)

I'm not sure if you can attach files to the posts.

D_Know_WD

Yes, I have two drives a c drive and a d drive. I´ve run some tests on them now including the tests you recommended me but no errors were detected.
Any more ideas than what could cause the slow startup, programs and what could possibly cause an average cpu rate of 60%?

Thanks

Best

Finn

 

[Finn88]

Hi again!

I tried to update drivers through the device manager but wasn´t able to do so. A few devices are outdated and I did also try to download them on the manufacturer´s website but after downloading I wasn´t able to install them. Also for some devices I couldn´t find any updates online. The outdated devices are the following:
Etron USB 3.0 Extensible Host Controller
Marvell 91xx SATA 6G Controller

Also a new category has been added which didn´t exist before the error. This new category is named "other devices" and when I click on it for more information I don´t get more information. These "other devices" are "unknown devices" according to the information. I tried to look for updates for them but it failed.

Any ideas what the problem might be and how to solve it?

Best

Finn

 

[Finn88]

Changing the drive from IDE to RAID isn't going to help unless you have a RAID array, which it doesn't sound like you do. If you're having audio issues, that is being affected by something else. We will want to troubleshoot your audio device/driver.

You never answered about the modem that your router is connected to. What is the model? Unless you have stone age hardware, you should be getting 1Gbps speeds on a wired connection. Since you're on a 10/100 connection, that would definitely cause the lag you're seeing.

I´ve reset BIOS settings to AHCI.

 

[ITgik91]

did you try to change bios setting to default ?

 

[Finn88]

did you try to change bios setting to default ?

Yes I did but this didn´t seem to change anything. Startup is still very slow.

 

[Finn88]

Also I stopped some processes and my CPU usage seems to me less now. I´ve stopped many programs that are of no use to me but I´m not really sure if all programs that are of any avail are enabled. Could having some useful programs disabled also cause a slow startup?

 

[Finn88]

At least I now know that both hard drives work properly and all important devices are updated. Could there be any other causes for a slow startup?

 

[aford10]

There are a few different stages when a computer starts up. There is the first stage where the computer goes thru it's POST sequence. Then the computer will initiate the operating system boot process. There are several factors that can slow down the boot process.

 

[Finn88]

I´ve now tested my pc performance using userbenchmark.
It detected that my boot drive is really bad and that my graphics and processor are too great either.
Here are the results:

Boot drive: The boot partition is located on a mechanical or hybrid drive. Moving the system to an SSD will yield far faster boot times, better system responsiveness and faster application load times.

Graphics: Nvidia GTX 680-kr 2,920
6,535 User benchmarks - Average bench 60%
Gigabyte(1458 353C) 2GB
MaxC: 1267 MHz, MaxM: 1502 MHz, Ram: 2GB, Driver: 376.9
 Performing way below expectations (2nd percentile)
41.2%Average
Lighting 47.7
Reflection 102
Parallax 135
35% 94.9 fps
MRender 3
Gravity 138
Splatting 80.3
47% 73.8 fps


Processor: Intel Core i7-2600K-kr 3,041
16,682 User benchmarks - Average bench 74%
Socket 1155, 1 CPU, 4 cores, 8 threads
Base clock 3.4 GHz
 Performing below expectations (24th percentile)
65.9%Good
SC Int 90.9
SC Float 92.5
SC Mixed 92.8
74% 92.1 Pts
QC Int 293
QC Float 313
QC Mixed 314
70% 307 Pts
MC Int 441
MC Float 413
MC Mixed 394
62% 416 Pts

Memory kits: Bench
Multi core
Single core
Latency
44.1%Average
MC Read 15
MC Write 15.7
MC Mixed 14
43% 14.9 GB/s
SC Read 11.8
SC Write 14.3
SC Mixed 12.5
37% 12.9 GB/s
Latency 68.4
58% 68.4 ns

Any suggestions for how to solve this?

 

[Finn88]

CMOS Setup Utiliy:
eXtreme Hard Drive (XHD) [Disabled]
PCH SATA Control Mode [IDE]
OROM UI and Banner [Enabled]
SATA Port 0-3 Native mode [Enabled]
USB Controllers [Enabled]
USB Legacy Function [Enabled]
USB Storage function [Enabled]
GSATA3 Controller [Enabled]
GSATA3 CTRL Mode [IDE]

Is everything here as it should be?

 

[Finn88]

No ideas, no suggestions?
Is there really no one here that can help with this issue?

 

[aford10]

Your boot drive is not on your SSD? We need to reformat to get the best performance. You have other issues, but this is a big one.

 

[Finn88]

Your boot drive is not on your SSD? We need to reformat to get the best performance. You have other issues, but this is a big one.

Well, it seems so given that I couldn´t discover any SSD drive. But SSD really required for a quick boot? Before this pc issue I´m having now it only took the system about 1 minute to boot and if we assume that I don´t have a SSD then it must be something else.