Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
Forget about buying a graphics card for a notebook: they are integrated into
the motherboard. In any event, it is not a user serviceable item. As an
example, I have been given a NEW Toshiba Satellite Pro - deemed uneconomic to
repair - because the sound card is faulty! Everything works fine, except one
needs to run it with audio output 'muted' or else lots of scratching and
popping noises come from the speakers. Such is the price on having a compact
and portable computing device.
Call HP and avise them of your problem, you may get an updated driver from
their website or else you may need to send the notebook into HP or a service
centre for repair / replacement.
"Shan." wrote:
> Hi Bob, thanks for the reply. My pc is a hp pavilion ze1210 notebook. It
> runs with Windows XP Home edition. And after doing some research, it looks
> like there is something wrong with the "graphics device driver" and I will
> need a new graphics card. But which graphics card I need, I'm clueless to,
> so I guess I will run the Everest program and see what it will tell me...any
> other information if you can would be helpful. Thanks.
>
> "Bob Knowlden" wrote:
>
> > That is difficult to answer briefly. It's harder when you say nothing about
> > your PC. I suppose that it's a Windows PC, as you got advice from Microsoft,
> > but is it Windows 3.1, 95, 98, 98se, 2000, or XP? (That isn't intended to be
> > sarcastic. I haven't seen anyone running Windows 3.1 lately, but many people
> > are still using 98.)
> >
> > I suggest that you download Everest Home Edition from
> > http://www.lavalys.com/. (It's free.) It ought to tell you everything you'd
> > need to know about your hardware.
> >
> > Why does MS think the card needs to be replaced? Graphics cards fail, but
> > I'd try updated drivers before replacing the hardware.
> >
> > There are several types of graphics cards:
> >
> > PCI: the oldest sort that is still readily available for sale. Some
> > appliance PCs (HP, Dell) with on-board graphics can only take PCI graphics
> > cards as upgrades (or replacements for a failed onboard graphics
> > controller).
> >
> > AGP: common since 1997. AGP can be complicated, though: there are several
> > AGP standards. AGP 1.0 supported 1X and 2X cards. AGP 2.0 supported 4X, and
> > AGP 3.0, through 8X AGP. (The 1X,..., 8X are data rates.) I don't recall all
> > the standard voltages. An AGP 1.0 card won't work in an AGP 3.0 system, but
> > some AGP 2.0 cards are back-compatible with AGP 1.0 mainboards.
> >
> > The newest graphics cards use the PCI Express 16 interface, but your PC
> > would have to be much less than a year old to have a PCI-E slot.
> >
> > Once you've identified the type of graphics card, you can go to
> > www.newegg.com. They have a search tool that is easy to use. They list PCI
> > video cards for less than $20 (US), up through workstation graphics cards
> > for over $1000.
> >
> > Or, post more information here, like the make and model of your PC. You may
> > also privately email me, taking care to unscramble the email address I
> > posted under.
> >
> > Hope this helps.
> >
> > Address scrambled. Replace nkbob with bobkn.
> >
> > "Shan." <Shan.@discussions.microsoft.com> wrote in message
> > news:A42738EB-C811-4A1B-8569-1D52C1BE9C95@microsoft.com...
> > > I'm having problems with some device driver on my computer. Microsoft
> > > told
> > > me I need to replace my video card...how do I find out what kind to buy
> > > from
> > > my computer...and where can I buy one? I'm kind of clueless about
> > > hardware
> > > for my computer.
> >
> >
> >