Question Video Card driver installation causing display loss (RTX 2060)

[Dreezey]

When I have no video card drivers installed my computer is able to operate smoothly except for games. However, when I try to install the video card drivers from Nvidia it will cause my display to stop working midway through the installation. After re-booting the computer the display loss occurs when trying to load Windows.

I have switched out the RTX 2060 with my GTX 770, but instead of the display loss it will constantly freeze when trying to perform an action. The GTX 770 is also able to operate smoothly when I uninstall the video card drivers.

This is a new computer build except for my RTX 2060 and my SSD - these components were working fine in my previous build

Build
CPU: Ryzen 5 3600
GPU: MSI Gaming GeForce RTX 2060 / GTX 770
Motherboard: Asus ROG Strix x470-F gaming
RAM: TridentZ neo (2x 8GB) DDR4 3600 MHz CL16-19-19-39 1.35 V
PSU: Corsair RM850 ATX (80 Plus Gold)
SSD: Samsung EVO 1 TB 2.5 inch SATA III internal
Case: NZXT H710 ATX midtower

I have tried a different PSU and I have replaced the RAM because the previous set of RAM did not pass MemTest.
I have also replaced the motherboard with the same model with no improvement.

Any suggestions would be much appreciated!

 

[cin19]

May consider to update the MB BIOS, if the MB does not have newer one.

Also update the AMD chipset driver too. https://www.amd.com/en/support

 

[DSzymborski]

You say the SSD is from your previous build. Did you freshly install Windows in the new build?

 

[Dreezey]

You say the SSD is from your previous build. Did you freshly install Windows in the new build?

Yeah, I have done 2 clean installs

 

[Dreezey]

May consider to update the MB BIOS, if the MB does not have newer one.

Also update the AMD chipset driver too. https://www.amd.com/en/support

I have the newest BIOS version and I have installed that chipset. Might do a third fresh windows install and repeat

 

[Lei90]

When I have no video card drivers installed my computer is able to operate smoothly except for games. However, when I try to install the video card drivers from Nvidia it will cause my display to stop working midway through the installation. After re-booting the computer the display loss occurs when trying to load Windows.

I have switched out the RTX 2060 with my GTX 770, but instead of the display loss it will constantly freeze when trying to perform an action. The GTX 770 is also able to operate smoothly when I uninstall the video card drivers.

This is a new computer build except for my RTX 2060 and my SSD - these components were working fine in my previous build

Build
CPU: Ryzen 5 3600
GPU: MSI Gaming GeForce RTX 2060 / GTX 770
Motherboard: Asus ROG Strix x470-F gaming
RAM: TridentZ neo (2x 8GB) DDR4 3600 MHz CL16-19-19-39 1.35 V
PSU: Corsair RM850 ATX (80 Plus Gold)
SSD: Samsung EVO 1 TB 2.5 inch SATA III internal
Case: NZXT H710 ATX midtower

I have tried a different PSU and I have replaced the RAM because the previous set of RAM did not pass MemTest.
I have also replaced the motherboard with the same model with no improvement.

Any suggestions would be much appreciated!

I got the same problem but different GPU.