Video Card Issues

[darrinskass]

I have an alienware laptop and have recently run into some strange issues when I try to run a game. I receive this message: "Failed to initialize Direct3D. Make sure you have at least DirectX 9.0c installed, have drivers for your graphics card and have not disabled 3D acceleration in display settings. InitializeEngineGraphics failed. When I run dxdaig everything looks fine. I was able to resolve the issue by uninstalling and reinstalling the device GTX Geforce 860M. It happened again about a week later, but this time I cannot resolve by reinstalling the drivers.

I should also say that I did nothing to my laptop previously. One day the games ran fine, the next day this message.

 

[Kenton82]

You may want to try a complete removal and re-install of your GPU drivers. Use DDU to completely remove all traces of the driver, and then download again and re-install. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Nvidia drivers can be a real pain. Especially when the automatic download and install does not complete properly. This is why i suggest reading the instructions for use with DDU on the website, running the utility and seeing if this helps first.

 

[scout_03]

you get the driver from alienware for it also check the drive if it does not have a bad sector where you install the driver for gpu .

 

[darrinskass]

So it seems what was happening is that my laptop was trying to use the Intel chipset that is also a display device. Games launch when I disable it, but run way too =slow. I try to force the computer to use the Nvidia card in settings (both in global settings and with program specific settings), but still get the message. Any ideas from here?

 

[scout_03]

check on alienware specs if the system dont have both the intel and nvidia chipset the first one could be on cpu the other on the board .