video card problem. gtx 780 zotac amp.

chris alca

Commendable
Oct 28, 2016
2
0
1,510
0
my video card is not appearing in device manager and nvidia driver not detecting it. but its displaying as standard graphics. it has 6 pin and 8 pin but its connected in psu. what seems to be the problem? my psu? or vcard problem?
CPU SPECS:
i7 3770
8gb ram
psu 800w with 12v 24amps and 12v 21 amps

thank you GOD BLESS
 

ZOTAC Staff

Reputable
Aug 6, 2015
10
0
4,540
7


Hi Chris,

Please try completely removing your old graphics drivers by running Display Driver Uninstaller (DDU) and then reinstalling the drivers directly from NVIDIA's website.

DDU - http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

For further troubleshooting assistance, please contact our support team by emailing support.us@zotac.com or using the live chat by clicking on the green "live help" button at www.zotac.com/support.

Sincerely,

ZOTAC

 

Plumboby

Respectable
Apr 18, 2016
1,079
0
2,660
156
check in bios when boot you boot to videocard & disable integrated graphics in you bios i just had the same issue earlier when i finshed my step sons desktop stuck my videocard in powered it on before i when i should of gone into my bios & disabled integrated to get my nvidia to register in device manager
 

chris alca

Commendable
Oct 28, 2016
2
0
1,510
0


i already tried. i also tried replace the with my low end vcard and it automatically installed the card in the taskbar appearing. when i restarted it, it shows a installed vcard with driver and a max resolution. but my gtx 780 wont auto install or even manually instal the driver. it says no compatible hardware detected. i do some research and they said its the psu underpowered, but i have no idea if its true.
 

ZOTAC Staff

Reputable
Aug 6, 2015
10
0
4,540
7


Hi Chris,

Please try completely removing your old graphics drivers by running Display Driver Uninstaller (DDU) and then reinstalling the drivers directly from NVIDIA's website.

DDU - http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

For further troubleshooting assistance, please contact our support team by emailing support.us@zotac.com or using the live chat by clicking on the green "live help" button at www.zotac.com/support.

Sincerely,

ZOTAC

 

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