Video Display with green lines

[simonb530]

A friend recently built a computer but after windows 7 performed an update he has had issue with his graphics card. The issue (green lines not the color distortion) can bee seen in the image in the bios which persist into windows.

http://imgur.com/a/l7uxj

I have tried several attempts to fix it but none of them seem to resolve the issue:

- Fresh install of windows 10 (he wanted to upgrade anyways)
- Installed the latest drivers for gpu and motherboard
- re-seated the card and made sure power is connected
- tried all ports on the card (dvi, hdmi, displayport)
- different cable and monitor
- placed gpu in different pci slot
- updated bios to latest version

If I remove the graphics card the integrated graphics works fine.

After all this I am assuming the graphics card is defective but didn't want to go through the process of RMA if I missed something.

Computer Hardware
Processor Intel® Core™ i7 6770K
Memory G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400
Video Card MSI GeForce GTX 950 DirectX 12 GTX 950 2GD5T OC 2GB 128-Bit GDDR5
Motherboard MSI Z270 GAMING PRO CARBON
Power Supply EVGA 650 GQ 210-GQ-0650-V1 80+ GOLD 650W
Primary Hard Drive WD Black 1TB Performance Desktop Hard Disk
Operating System Microsoft Windows 10 Home Premium - 64-Bit

Any input is greatly appreciated.

Thank You

 

[James Mason]

sounds like the GPU is defective.

 

[shanetemple14]

A friend recently built a computer but after windows 7 performed an update he has had issue with his graphics card. The issue (green lines not the color distortion) can bee seen in the image in the bios which persist into windows.

http://imgur.com/a/l7uxj

I have tried several attempts to fix it but none of them seem to resolve the issue:

- Fresh install of windows 10 (he wanted to upgrade anyways)
- Installed the latest drivers for gpu and motherboard
- re-seated the card and made sure power is connected
- tried all ports on the card (dvi, hdmi, displayport)
- different cable and monitor
- placed gpu in different pci slot
- updated bios to latest version

If I remove the graphics card the integrated graphics works fine.

After all this I am assuming the graphics card is defective but didn't want to go through the process of RMA if I missed something.

Computer Hardware
Processor Intel® Core™ i7 6770K
Memory G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400
Video Card MSI GeForce GTX 950 DirectX 12 GTX 950 2GD5T OC 2GB 128-Bit GDDR5
Motherboard MSI Z270 GAMING PRO CARBON
Power Supply EVGA 650 GQ 210-GQ-0650-V1 80+ GOLD 650W
Primary Hard Drive WD Black 1TB Performance Desktop Hard Disk
Operating System Microsoft Windows 10 Home Premium - 64-Bit

Any input is greatly appreciated.

Thank You

That does look like a defective GPU but first install the GPU again, install different drivers and then test again, turn off overclocks on everything (if any). If that does not fix the issue then RMA the GPU and you can get a new one that works.

Good Luck!

 

[shanetemple14]

A friend recently built a computer but after windows 7 performed an update he has had issue with his graphics card. The issue (green lines not the color distortion) can bee seen in the image in the bios which persist into windows.

http://imgur.com/a/l7uxj

I have tried several attempts to fix it but none of them seem to resolve the issue:

- Fresh install of windows 10 (he wanted to upgrade anyways)
- Installed the latest drivers for gpu and motherboard
- re-seated the card and made sure power is connected
- tried all ports on the card (dvi, hdmi, displayport)
- different cable and monitor
- placed gpu in different pci slot
- updated bios to latest version

If I remove the graphics card the integrated graphics works fine.

After all this I am assuming the graphics card is defective but didn't want to go through the process of RMA if I missed something.

Computer Hardware
Processor Intel® Core™ i7 6770K
Memory G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400
Video Card MSI GeForce GTX 950 DirectX 12 GTX 950 2GD5T OC 2GB 128-Bit GDDR5
Motherboard MSI Z270 GAMING PRO CARBON
Power Supply EVGA 650 GQ 210-GQ-0650-V1 80+ GOLD 650W
Primary Hard Drive WD Black 1TB Performance Desktop Hard Disk
Operating System Microsoft Windows 10 Home Premium - 64-Bit

Any input is greatly appreciated.

Thank You

That does look like a defective GPU but first install the GPU again, install different drivers and then test again, turn off overclocks on everything (if any). If that does not fix the issue then RMA the GPU and you can get a new one that works.

Good Luck!