VIDEO-DXGKRNL_FATAL_ERROR on Sony VAIO

[Vivek Parasa]

Sir,

I recently updated my drivers .From then onwards,my Sony VAIO SVF15S213SN is showing a blue screen showing VIDEO-DXGKRNL_FATAL_ERROR

("Your PC ran into a problem and needs to restart. We're just colleceting some error info, and then we'll restart for you. VIDEO_DXGKRNL_FATAL_ERROR" )when pluggedin or plugged off the power supply.I saw a link in microsoft community (http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/error-message-your-pc-ran-into-a-problem-and-needs/1595364a-5b75-4dae-9ef5-f704c540ac39?auth=1)Iwent to device manager and uninstalled all the drivers with name intel .I uninstalled the nvidea drivers.Now I downloaded the drivers from sony website.Some of the drivers are not being installed and giving same fatal error message when i try to install them.Please help me.I uninstalled all intel drivers and still couldn't solve the error message.

please help me

 

[AmarShrestha]

This is due to your incompatible Graphics driver. Follow these steps :
1. Right click your 'My Computer' then select 'Manage'
2. Select 'Device Manager'
3. Under 'Display Drivers' right click 'Intel HD Graphics' then 'properties'
4. Under 'Driver' click 'Roll back driver'.

Hope this helps you ..