Question Video playback issues

[farshadatis]

Hey all,

I have MSI 2080ti and noticed that after installing geforce drivers, I have video playback issues, for example in hulu app or web there is black screen with sound only, no video.
Also in youtube, videos are playing corrupted like this:

https://imgur.com/KN2jKSS

View: https://imgur.com/KN2jKSS
If I disable hardware acceleration decode in Chrome youtube videos play fine.

Also gif images are black when played back.

I haven't noticed any issues in playing games.
Tried DDU in safe mode and reinstalled drivers but didn't help.

Here is spec list: http://speccy.piriform.com/results/fjlymR2a8RZHShDBgwC78u5

Is it a software issue or might be the card itself having some problems?
Thanks

 

[LORDPrometheus]

First of all that looks amazing.

Oogling over the software gore aside do a clean install of your graphics drivers using DDU just give it a quick google search

 

[farshadatis]

First of all that looks amazing.

Oogling over the software gore aside do a clean install of your graphics drivers using DDU just give it a quick google search

I did use DDU and clean installed drivers, didnt help

 

[LORDPrometheus]

Huh well ok time to fix a browser.

First things first try using another browser and see if the issue persists.

If it does not reinstall chrome

 

[farshadatis]

Huh well ok time to fix a browser.

First things first try using another browser and see if the issue persists.

If it does not reinstall chrome

Same thing in edge, even in windows video settings is like this

https://imgur.com/a/HyhpSeU

View: https://imgur.com/a/HyhpSeU

 

[LORDPrometheus]

Ok i want to do a test. either download VLC or use the built in media player and download any video file of either .mp4, or .WEBM and try and play it. I suspect this failure is due to a broken codec package on the GPU which is causing it to scramble any playback footage. Games dont use normal Codecs so they would likely be fine with the possible exception of prerendered cutscenes so maybe test one of those too or really any game with an intro video.

Skip if you already know what i am talking about:

Codecs are basically file formats within file formats that apply compression to video files and then allow those files to be decompressed by using the codec as a sort of key. All NVidia and AMD graphics cards support native H.264 decoding and NVidia cards also support encoding. if this process is not working then the video will look messed up. Since this system is tied to firmware and hardware it may be fixable with a firmware flash or it may need to be RMAd

 

[LORDPrometheus]

Same thing in edge, even in windows video settings is like this

https://imgur.com/a/HyhpSeU

View: https://imgur.com/a/HyhpSeU

Hey also try switching to your dedicated graphics if you have them and see if the issue persists

 

[farshadatis]

Tried playing mp4 and webm files locally and there were no issues. Also I am using KF cpu so no dedicated graphics

 

[farshadatis]

I tested my PC with a nvidia Quadro NVS 510 card and everything worked fine. Does it mean 2080ti has issues?