I'm at my wit's end here - I've built a new PC (specs below), fresh Windows install. While playing certain GPU heavy games (Shadow of Tomb Raider, NBA 2K23, etc) I get regular black screen of death, where I can still hear audio for a few seconds before the computer restarts. This doesn't happen with other less GPU intensive games e.g. PUBG.
Upon research, I found multiple threads describing a similar problem due to iCUE - which I promptly uninstalled, but alas, the problem persists.
My temps are stable, I also went ahead and underclocked the GPU (-30 both the core and memory clock). I ran memtest for 17 hours (25 passes, 0 errors). OCCT stress tests for GPU cause no crashes nor temp flareups. CPU stress test went a little high for my liking (85ish) but for some reason, PSU stress test made one core go up to 95) - regardless, as I've said, when these crashes happen all temps are stable...
I've uninstalled graphics driver with DDU (in safe mode), reinstalled from Gigabyte's website, and GeForce; I've checked the power connectors, and installed the GPU on another PCI-e slot...I followed instructions from this video and did whatever cmd prompts it instructed.
Here's the report from WhoCrashed:
On Mon 6/26/2023 12:13:51 AM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062623-6859-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFFB807685D6050, 0xFFFFF80730AF1B20, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xEB1B20)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
On Mon 6/26/2023 12:13:51 AM your computer crashed or a problem was reported
Crash dump file: C:\Windows\MEMORY.DMP (Kernel memory dump)
Bugcheck code: 0x116(0xFFFFB807685D6050, 0xFFFFF80730AF1B20, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: dxgkrnl.sys (dxgkrnl!TdrUpdateDbgReport+0x5EE)
File path: C:\Windows\System32\drivers\dxgkrnl.sys
Description: DirectX Graphics Kernel
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A DirectX driver was identified on the stack. Since there is no other responsible driver detected, it is suggested that you look for an updated driver for your graphics hardware. It's also possible that your graphics hardware was non-functional or overheated.
On Sun 6/25/2023 11:21:36 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-6906-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFF970DA94DB050, 0xFFFFF807F69D1B20, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xEB1B20)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
On Sun 6/25/2023 11:18:36 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-5421-01.dmp (Minidump)
Bugcheck code: 0x10E(0x33, 0xFFFF8907B9E61DC0, 0x0, 0x0)
Bugcheck name: VIDEO_MEMORY_MANAGEMENT_INTERNAL
Driver or module in which error occurred: watchdog.sys (watchdog+0x3AD0)
File path: C:\Windows\System32\drivers\watchdog.sys
Description: Watchdog Driver
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
Analysis: This is a video related crash.
On Sun 6/25/2023 3:30:53 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-6984-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFF878653B9E460, 0xFFFFF806462A8C74, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xE28C74)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d87fa867f2900f50\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
On Sun 6/25/2023 3:09:08 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-6953-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFFC2856F454050, 0xFFFFF80636E38C74, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xE28C74)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d87fa867f2900f50\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation)
There's only 6 crash dumps but I assure you it's crashed *every* single time upon the playthroughs and my tests (not the stress tests, but I can test it by trying to go through a single NBA 2k23 game - it always crashes before I can finish a game).
Specs: CPU: i5 13600K, GPU: Gigabyte RTX 3080 12GB, RAM: 32GB DDR5 Corsair Vengeance, MOBO: MSI PRO 790-P WIFI, PSU: Corsair RM1000E, Storage: Crucial P3 Plus 2TB M2
TLDR: HELP!!
Upon research, I found multiple threads describing a similar problem due to iCUE - which I promptly uninstalled, but alas, the problem persists.
My temps are stable, I also went ahead and underclocked the GPU (-30 both the core and memory clock). I ran memtest for 17 hours (25 passes, 0 errors). OCCT stress tests for GPU cause no crashes nor temp flareups. CPU stress test went a little high for my liking (85ish) but for some reason, PSU stress test made one core go up to 95) - regardless, as I've said, when these crashes happen all temps are stable...
I've uninstalled graphics driver with DDU (in safe mode), reinstalled from Gigabyte's website, and GeForce; I've checked the power connectors, and installed the GPU on another PCI-e slot...I followed instructions from this video and did whatever cmd prompts it instructed.
Here's the report from WhoCrashed:
On Mon 6/26/2023 12:13:51 AM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062623-6859-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFFB807685D6050, 0xFFFFF80730AF1B20, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xEB1B20)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
On Mon 6/26/2023 12:13:51 AM your computer crashed or a problem was reported
Crash dump file: C:\Windows\MEMORY.DMP (Kernel memory dump)
Bugcheck code: 0x116(0xFFFFB807685D6050, 0xFFFFF80730AF1B20, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: dxgkrnl.sys (dxgkrnl!TdrUpdateDbgReport+0x5EE)
File path: C:\Windows\System32\drivers\dxgkrnl.sys
Description: DirectX Graphics Kernel
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A DirectX driver was identified on the stack. Since there is no other responsible driver detected, it is suggested that you look for an updated driver for your graphics hardware. It's also possible that your graphics hardware was non-functional or overheated.
On Sun 6/25/2023 11:21:36 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-6906-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFF970DA94DB050, 0xFFFFF807F69D1B20, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xEB1B20)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
On Sun 6/25/2023 11:18:36 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-5421-01.dmp (Minidump)
Bugcheck code: 0x10E(0x33, 0xFFFF8907B9E61DC0, 0x0, 0x0)
Bugcheck name: VIDEO_MEMORY_MANAGEMENT_INTERNAL
Driver or module in which error occurred: watchdog.sys (watchdog+0x3AD0)
File path: C:\Windows\System32\drivers\watchdog.sys
Description: Watchdog Driver
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
Analysis: This is a video related crash.
On Sun 6/25/2023 3:30:53 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-6984-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFF878653B9E460, 0xFFFFF806462A8C74, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xE28C74)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d87fa867f2900f50\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
On Sun 6/25/2023 3:09:08 PM your computer crashed or a problem was reported
Crash dump file: C:\Windows\Minidump\062523-6953-01.dmp (Minidump)
Bugcheck code: 0x116(0xFFFFC2856F454050, 0xFFFFF80636E38C74, 0xFFFFFFFFC000009A, 0x4)
Bugcheck name: VIDEO_TDR_ERROR
Driver or module in which error occurred: nvlddmkm.sys (nvlddmkm+0xE28C74)
File path: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_d87fa867f2900f50\nvlddmkm.sys
Description: NVIDIA Windows Kernel Mode Driver, Version 516.94
Product: NVIDIA Windows Kernel Mode Driver, Version 516.94
Company: NVIDIA Corporation
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
It is suggested you look for an update for the following driver:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation).
Google query: nvlddmkm NVIDIA Corporation VIDEO_TDR_ERROR
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 516.94 , NVIDIA Corporation)
There's only 6 crash dumps but I assure you it's crashed *every* single time upon the playthroughs and my tests (not the stress tests, but I can test it by trying to go through a single NBA 2k23 game - it always crashes before I can finish a game).
Specs: CPU: i5 13600K, GPU: Gigabyte RTX 3080 12GB, RAM: 32GB DDR5 Corsair Vengeance, MOBO: MSI PRO 790-P WIFI, PSU: Corsair RM1000E, Storage: Crucial P3 Plus 2TB M2
TLDR: HELP!!
Last edited:
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