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Question video tdr failure BSOD with new graphic card

tilapek

Reputable
Oct 28, 2015
3
0
4,510
0
hi, so my PC constantly got video tdr failuer BSOD seems randomly, i have uninstall-reinstall gpu driver (clean install using DDU), trying various version of drivers, reseatting GPU to the pcie socket, but the error remain persistent

the gpu in question are RX 5500 xt

other specs
ryzen 2600
corsair lpx 2x8gb
gigabyte ab350n
corsair sf600

this is copypasted from whocrashed

On Tue 6/23/2020 10:40:24 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062320-6953-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80616C30818)
Bugcheck code: 0x116 (0xFFFFE58B19AE2460, 0xFFFFF80616C30818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

i'm running out of ideas.. any help will be appreciated

thanks before !
 

puw2

Respectable
Sep 25, 2017
455
91
1,840
22
Remove your motherboards sound/hdmi drivers and let windows install their own drivers as a replacement.

If that doesnt work the next thing i would do is just a complete reinstall of windows.
 

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