I've posted about this before but new things have happened since and I'm still as baffled as ever. My dad is a software engineer and he has no idea (works with linux but still).
Current spec:
tl;dr computer black screen crashes, tried various methods to fix (microcenter help, new hard drives, windows memory diagnostic/testing 1 stick at a time, etc.)
Since that post I have installed a new PSU and formatted my SSD and reinstalled windows. Overall PC is running much smoother but it still will black screen crash randomly (4 hours in, 1 hour in, after playing a game, browsing chrome, etc.). For a few seconds my audio still works (I can hear friends talking in discord) but it cuts out and my keyboard lights freeze. Since reinstalling windows it has happened twice, my computer rebooted after a few seconds and it gave me a dump file. Previously it would not reboot and stay stuck on a black screen, and I would never get a dump file. Before I did try and fix it by putting my old 760 in to see if it was the 2070 causing the crash and I'm pretty sure it still crashed, cannot test it because I no longer have another card. Any help is greatly appreciated.
Dump file:
***
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff908d9c4c0010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80793f6cfe8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2936
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 5438
Key : Analysis.Init.CPU.mSec
Value: 327
Key : Analysis.Init.Elapsed.mSec
Value: 3186
Key : Analysis.Memory.CommitPeak.Mb
Value: 105
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 031822-7859-01.dmp
BUGCHECK_CODE: 116
BUGCHECK_P1: ffff908d9c4c0010
BUGCHECK_P2: fffff80793f6cfe8
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff908d9c4c0010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffe202
ffffe202
ffffe202
ffffe202
ffffe202
ffffe202
ffffe202
ffffe202
ffffe202
SYMBOL_NAME: nvlddmkm+e2cfe8
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------
Current spec:
- i9 9900KF, Noctua NH U9S
- Gigabyte RTX 2070
- Gigabyte Z390 AORUS PRO
- 32GB TridentZ 3600MHz DDR4
- 1TB Samsung 970 EVO
- Corsair RM750x
- Windows 10
tl;dr computer black screen crashes, tried various methods to fix (microcenter help, new hard drives, windows memory diagnostic/testing 1 stick at a time, etc.)
Since that post I have installed a new PSU and formatted my SSD and reinstalled windows. Overall PC is running much smoother but it still will black screen crash randomly (4 hours in, 1 hour in, after playing a game, browsing chrome, etc.). For a few seconds my audio still works (I can hear friends talking in discord) but it cuts out and my keyboard lights freeze. Since reinstalling windows it has happened twice, my computer rebooted after a few seconds and it gave me a dump file. Previously it would not reboot and stay stuck on a black screen, and I would never get a dump file. Before I did try and fix it by putting my old 760 in to see if it was the 2070 causing the crash and I'm pretty sure it still crashed, cannot test it because I no longer have another card. Any help is greatly appreciated.
Dump file:
***
- *
- Bugcheck Analysis *
- *
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff908d9c4c0010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80793f6cfe8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2936
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 5438
Key : Analysis.Init.CPU.mSec
Value: 327
Key : Analysis.Init.Elapsed.mSec
Value: 3186
Key : Analysis.Memory.CommitPeak.Mb
Value: 105
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 031822-7859-01.dmp
BUGCHECK_CODE: 116
BUGCHECK_P1: ffff908d9c4c0010
BUGCHECK_P2: fffff80793f6cfe8
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff908d9c4c0010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffe202
40e4f918 fffff807
8f6f650e : 0000000000000116 ffff908d
9c4c0010 fffff80793f6cfe8 ffffffff
c000009a : nt!KeBugCheckExffffe202
40e4f920 fffff807
8f6a6b04 : fffff80793f6cfe8 ffff908d
9728a820 0000000000002000 ffff908d
9728a8e0 : dxgkrnl!TdrBugcheckOnTimeout+0xfeffffe202
40e4f960 fffff807
8f69f63c : ffff908d972a5000 00000000
01000000 0000000000000004 00000000
00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x174ffffe202
40e4f990 fffff807
8f6f5c35 : 0000000000000100 ffff908d
972a5a70 0000000097eb5ee0 fffff807
77d24440 : dxgkrnl!DXGADAPTER::Reset+0x4dcffffe202
40e4fa10 fffff807
8f6f5da7 : fffff80777d24440 ffff908d
9d1543a0 0000000000000000 00000000
00000000 : dxgkrnl!TdrResetFromTimeout+0x15ffffe202
40e4fa40 fffff807
772b86d5 : ffff908d99f31040 fffff807
8f6f5d80 ffff908d8c6b2cf0 00000000
00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27ffffe202
40e4fa70 fffff807
77355a15 : ffff908d99f31040 00000000
00000080 ffff908d8c6d60c0 00000000
00000000 : nt!ExpWorkerThread+0x105ffffe202
40e4fb10 fffff807
773fec78 : ffffb88037960180 ffff908d
99f31040 fffff807773559c0 00000000
00000000 : nt!PspSystemThreadStartup+0x55ffffe202
40e4fb60 00000000
00000000 : ffffe20240e50000 ffffe202
40e49000 0000000000000000 00000000
00000000 : nt!KiStartSystemThread+0x28SYMBOL_NAME: nvlddmkm+e2cfe8
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------