Viewsonic Monitor control buttons not working

orbitingful

Honorable
Aug 20, 2014
19
0
10,510
I can access the onscreen display (OSD) with the button '1', but I can't move the selection up or down or select the option. How can I get the other buttons to work? The up and down buttons do work as when holding them, I can lock the power button and the OSD. However when I open the OSD with the button 1, I can't do anything else. I am using a Viewsonic VX2453mh-LED.

Many thanks.
 


The buttons seem to work when the OSD is not displayed, however when the OSD is open, the buttons stop working so I can do nothing.