Virgin Media Throttling my Speeds?

leor191

Reputable
Apr 9, 2014
10
0
4,510
Hello!
I live in London and my ISP is Virgin Media.
On paper, I have a speed of 50 Mb/s.
I have looked around and on the Virgin Media website, they state: "We've got great news for all customers on our broadband tiers of 30Mbps and above. After listening to your feedback, we've decided to stop applying our traffic management policy to download speeds."

This basically means that they do not throttle speed for users with speed above 30Mb/s.
My speed has recently become really slow at random times during the day and when I checked on speedtest.net, I get between 2-5 Mb/s on all the servers EXCEPT the virgin media one.
If I select the speed test to run a test on the Virgin Media server, I get 54 Mb/s (I have tested this mutliple times.)
Here is proof:
a33b64111798f6a29b3c90142e77dfda.png

Does this prove my ISP is throttling my speed?

Thank you in advance!

-leor191
 
Solution
That sounds like their backbone connection is overloaded. You get 54Mbit to their server since that doesn't traverse their backbone link to another service provider. It could be a technical problem on their part, it could be a DDOS attack, could be lots of reasons.
That sounds like their backbone connection is overloaded. You get 54Mbit to their server since that doesn't traverse their backbone link to another service provider. It could be a technical problem on their part, it could be a DDOS attack, could be lots of reasons.
 
Solution


Thank you, at least I know they're not forcefully throttling my speed.