I am having the following symptoms and need to ask for help. I am not sure if it is a virus or another issue and need advice.
1- on start-up, all usb ports show with letters (E:, F:, G:, H:, etc.) even though nothing is plugged in
2- the remove usb storage tray icon is there on start
3- indexing seems to be on now (tray icon with the magnifying glass)
It is happening to both of my older Dell computers.
Things that I have tried:
1- Re-installing OS (XP sp3)
2- start in Safe-Mode with networking and downloaded MalwareBytes and ran a complete scan.
Nothing came up through MB and Kaspersky Pure scans.
Has anyone had a similar problem or have any knowledge about it? Not sure what to do from here.
Thanks for any help offered.
Edit:
My children's WOW account was hacked a while ago and we still get many suspicious e-mails from various "Blizard" sources. Not sure if this helps.
1- on start-up, all usb ports show with letters (E:, F:, G:, H:, etc.) even though nothing is plugged in
2- the remove usb storage tray icon is there on start
3- indexing seems to be on now (tray icon with the magnifying glass)
It is happening to both of my older Dell computers.
Things that I have tried:
1- Re-installing OS (XP sp3)
2- start in Safe-Mode with networking and downloaded MalwareBytes and ran a complete scan.
Nothing came up through MB and Kaspersky Pure scans.
Has anyone had a similar problem or have any knowledge about it? Not sure what to do from here.
Thanks for any help offered.
Edit:
My children's WOW account was hacked a while ago and we still get many suspicious e-mails from various "Blizard" sources. Not sure if this helps.