Question Vivobook X1404VA - EB392 - Driver problems

Mar 11, 2025
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I realize this sounds like nonsense, but still.
I'm having a major problem installing drivers on Win 11 Pro. I can't install any driver!

First, I try installing the WLAN driver to get internet. Apparently, I have an Intel card installed. (Device PCI\VEN_8086&DEV_51E0&SUBSYS_16231043&REV_01\3&11583659&0&B0 requires further installation.)

I have tried installing ALL the drivers on official site for Intel WLAN Driver, however, none of the drivers fit.

I can't even install the touchpad driver, and it just doesn't work in Win11, but it works in the BIOS!

What should I do? I have no idea where to start.....
 
Full laptop hardware specs and OS information?

What procedure/processes are you using to install drivers?

Source URL for drivers? (Just because "Intel" may appear in the path name does not mean that the website is truly Intel.] Link?

What error messages/screens are presented when your driver installation attempts fail?

(You can take screenshots of those error windows and post the screenshots here via imgur (www.imgur.com > "New Post".)

More information needed.
 
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Welcome to the forums, newcomer!

I would first look into your laptop's BIOS and see if it's pending an update. Source drivers from here;
https://www.asus.com/laptops/for-ho...14-x1404/helpdesk_download?model2Name=X1404VA
then install in this order;
Chipset; Intel UART, Intel SPI , Intel RST, Intel I2C, Intel GPIO, Intel GNA, Intel DTT, Intel CSME, Intel Chipset
ASUS Precision TouchPad
Audio
Wireless adapters: BT, WiFi
GPU

Make sure you install the above drivers in an elevated command, i.e, Right click installer>Run as Administrator.

First, I try installing the WLAN driver to get internet.
You should install the OS in offline mode, then manually install all drivers while in offline mode, then connect to the www, then run update for the OS.

If you look at the bottom of your laptop, you should see a sticker that state what your wireless adapter's make and model is. Armed with that knowledge you download the right driver off of Asus's support site for your laptop.
 
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