Question VLC Media Player video playback locks up but audio continues ?

[weybrew]

This past week, VLC has suddenly begun video freeze (audio continues). This is happening on random videos, and at random times on playback. When this happens none of the normal LAN controls work...I can't stop the video, nor pause playback, nor close VLC. The only action I can take is to uninstall and reinstall. This works until the next time I have the same problem and with the exact symptoms. Oh, and when I do the uninstall I get an error message that VLC is still running and will be closed. And this happens with each uninstall even though there isn't any open VLC window, nor is any VLC icon showing in the system tray. Task Manager also doesn't show VLC open. I am running Win10, and VLC v3.0.17.4. I am a senior and a non-techie and I would welcome any help.

 

[Fix_that_Glitch]

Could you list your pc model or the parts to include cpu, ram amount, gpu if present, windows version. Thank you.

 

[weybrew]

Thanks for your reply, Fix_that_Glitch. Fortunately, I followed a link to an article referencing this problem, and two config changes that seem to have gotten things fixed for me.