Question Voltage making me crash?

Eddsta · Apr 13, 2019

Hi My games recently starting crashing and i had no idea why. I looked online and people said to check you temps, so i downloaded MSI afterburner and checked. But instead when looking at it whilst playing i saw that the voltage limit would reach maximum, the game would crash and it would go back down. This is hard too explain but i do have a screen shot.
specs are:
RTX 2060 6Gb
Ryzen 5 1500x
4x4Gb DDr4 3000mgz
B350 mother board
600w gold power supply

PC Tailor · Apr 13, 2019

What is the make and model of your PSU?
Can you post screenshots of what you're referring to?

Eddsta · Apr 13, 2019

PC Tailor said:
What is the make and model of your PSU?
Can you post screenshots of what you're referring to?

https://i.snag.gy/98hvZJ.jpg

Eddsta · Apr 13, 2019

PC Tailor said:
What is the make and model of your PSU?
Can you post screenshots of what you're referring to?

Also my PSU model is EVGA 600W, 80 plus certified powersupply

Eddsta · Apr 28, 2019

Hi my pc has been crashing on fortnite every time i try to play. Sometimes i cant even get into a game before it crashes and other times it crashes 1 minute in and occasionally i can play for an hour. It also happens on other games aswell like ARK, which is better and i crash less frequently. I usally have to open the game 3-4 times before i can play.
specs are:
RTX 2060 6Gb
Ryzen 5 1500x
4x4Gb DDr4 3000mgz
B350 mother board
600w gold power supply

http://prnt.sc/nhuh9z

Rook_4 · Apr 28, 2019

is it CTD or BSOD?
check your drivers.

Eddsta · Apr 28, 2019

Rook_4 said:
is it CTD or BSOD?
check your drivers.

Yes it's a CTD not bsod i linked a picture of a screen shot i took of the crash.
And my graphics drivers are up to date

Rook_4 · Apr 28, 2019

that error screen says the device was "removed", maybe the graphics card is not seated properly in the PCI-E slot.

Eddsta · Apr 28, 2019

Rook_4 said:
that error screen says the device was "removed", maybe the graphics card is not seated properly in the PCI-E slot.

I have just checked and it seems to be in fine.

Rook_4 · Apr 28, 2019

https://answers.ea.com/t5/Bug-Repor...D10Device-GetDeviceRemovedReason/td-p/7474044
it seems to be a driver issue, rolling back the drivers to ver 417.35 did help some people.
https://answers.ea.com/t5/Technical-Issues/Apex-legends-dxgi-error-device-hung/td-p/7435801/page/4
do check your 6 or 8 pin power connector on the graphics card.

Eddsta · Apr 28, 2019

Rook_4 said:
https://answers.ea.com/t5/Bug-Repor...D10Device-GetDeviceRemovedReason/td-p/7474044
it seems to be a driver issue, rolling back the drivers to ver 417.35 did help some people.
https://answers.ea.com/t5/Technical-Issues/Apex-legends-dxgi-error-device-hung/td-p/7435801/page/4
do check your 6 or 8 pin power connector on the graphics card.

I tried to download the driver but it said it wasn't compatible with my GPU, I also took out the 8 pin power connector and switched it with another one that was on the same wire. Game still crashing.

Rook_4 · Apr 28, 2019

try 417.71 this one is compatible with your 2060

Eddsta · Apr 28, 2019

Rook_4 said:
try 417.71 this one is compatible with your 2060

I managed to download it but crashed instantly but it was a slightly different error this:

oginId:b1de2b2549daec6ec28420a8049e3eb1
EpicAccountId:f02d5aed6d464b138892fa5fb0611fd7

Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
kernel32
ntdll

Edit: just crashed again and got this error again:

LoginId:b1de2b2549daec6ec28420a8049e3eb1
EpicAccountId:f02d5aed6d464b138892fa5fb0611fd7

Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED')

FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
FortniteClient_Win64_Shipping
kernel32
ntdll

Rook_4 · Apr 28, 2019

have you tried to contact game support they might have the correct driver version that the game runs with.

Eddsta · Apr 28, 2019

Rook_4 said:
have you tried to contact game support they might have the correct driver version that the game runs with.

I will do so but are you sure its only related to wrong drivers?

Also will they ever reply?

Eddsta · Apr 28, 2019

Rook_4 said:
have you tried to contact game support they might have the correct driver version that the game runs with.

I was just trying to re download my up to date nvidia driver and got hit with this bsod:
VIDEO_SCHEDULER_INTERNAL_ERROR

Rook_4 · Apr 28, 2019

A driver error

Eddsta · Apr 28, 2019

Rook_4 said:
A driver error

Oh, im still crashing is there anything that i can do?

Rook_4 · Apr 28, 2019

while playing game?
if you are crashing on windows without playing the game use the latest drivers,
BUT if you are crashing while playing games you have to find the driver that is stable.

Eddsta · Apr 28, 2019

Rook_4 said:
while playing game?
if you are crashing on windows without playing the game use the latest drivers,
BUT if you are crashing while playing games you have to find the driver that is stable.

No my windows is not crashing anymore its only my game. But are yhou sure its only the drivers that is the problem

Eddsta · Apr 28, 2019

#1

Hi my pc has been crashing on fortnite every time i try to play. Sometimes i cant even get into a game before it crashes and other times it crashes 1 minute in and occasionally i can play for an hour. It also happens on other games aswell like ARK, which is better and i crash less frequently. I usally have to open the game 3-4 times before i can play.
specs are:
RTX 2060 6Gb
Ryzen 5 1500x
4x4Gb DDr4 3000mgz
B350 mother board
600w gold power supply

http://prnt.sc/nhuh9z

Rook_4 · Apr 28, 2019

i had the same problem although it was a different graphics card, i rolled back the drivers it working fine for me.

Eddsta · Apr 28, 2019

Rook_4 said:
i had the same problem although it was a different graphics card, i rolled back the drivers it working fine for me.

I did try to do that but which drivers did you roll back to and did u uninstall

Eddsta · Apr 28, 2019

Also it is now crashing my whole PC, when it crashes it just freezes on a screen and i cant do anything but turn it off but the power

Rasporilac · Jul 28, 2019

Eddsta said:
Also it is now crashing my whole PC, when it crashes it just freezes on a screen and i cant do anything but turn it off but the power

It's probably your hdd.

Question Voltage making me crash?

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