Since a few Weeks July 13th we Have massive problem to connect to our VPN sever (Windows Server 2019). We use only Windows 10 clients. We use just the built in Windows stuff.
Systems:
Any ideas or tips?
Please ask if more information is required. I can edit this question.
Systems:
- Windows 10 Enterprise Clients using latest security fixes installed with built in VPN client.
- Windows Server 2019 using RRAS latest security fixes installed. Using NAT and VPN. The server itself is hosted in a Hyper-V environment.
- Access from my home Office is not possible several different messages VPN error mostly 800 but also 806, 807, 868. I use ISP “V”
- Trying to use a mobile.Hotspot with my mobile phone lead into the same result.
- College M, can sometimes connect. But 90% of attempts to access the VPN fail. He uses ISP “T”
- College Y, uses ISP “T” too, but she can connect in 50% of all attempts. So she just needs one retry.
- We are using PPTP.
- The VPN setting, was used for more than 6 years. The Server was switched 1½ year ago. We never had any problems.
- Using an account that has no rights through the access policy directly leads into an “Access denied” error.
- Changing the policy leads into an error 800 (and others) again. So the login can be checked but no data can be exchanged.
- The Router settings where not changed. No Update was installed.
- Nothing was changed on the VPN server, we even tried to restore a backup (Hyper-V image) from Monday 11th. Didn’t worked.
- Firewall on the server and some clients where deactivated and also uninstalled.
- On a client, we also reset all network settings via Start menu > Settings > Network and Internet > Status > Network Reset
- Recreating the VPN connection on the clients.
- RRAS was deactivated and newly activated.
- WLAN miniports on the clients were removed from the Device Manager (tip from a Microsoft guy), they were recreated after a restart.
- Debug output for RRAS is activated but I can’t see any useful information.
- I tried to install Wireshark on server and client, I can see that there is traffic from my fixed IP to the fixed IP of the server, But I am not experienced enough with the networking stuff (I am just a developer)
Any ideas or tips?
Please ask if more information is required. I can edit this question.