VPN Error 721

[Guest]

Archived from groups: microsoft.public.windowsnt.protocol.ras (More info?)

Hi

I am have a problem configuring our new server (Win2K3) to accept VPN
connections in our head office.

I vaguely remember having problems with the old server (Win2k) but probably
through trial and error I managed to get it working. Unfortunately that was
about 2 years ago so I have no idea what I did to fix the problem.

The problem we are having is that users are getting Error 721 when they try
to connect. Basically they try and Veryify Username & Password for about a
minute before they give up.

The new server has Winroute running on it but i have disabled that to no
avail.

Also, both servers sit behind an ADSL router which forwards port 1723 to
them. I cannot see that as a problem as the old (working) server sits behind
the same router and it works fine.

Currently I feel this problem may be down to a DNS issue with remote clients
unable to contact the DC (which is the same machine) but I have run nslookup
and cannot see any problems!!

Can anyone shed any light on why remote users are unable to authenticate?

Kind regards

Phil Hollingworth

 

[Guest]

Archived from groups: microsoft.public.windowsnt.protocol.ras (More info?)

Can you look at event viewer (at both client and server). They both log some
information on reason for authentication failure.

Also if you can ping the server by name from the remote client then you can
be sure that there are no name look up issues.
Also you can try to use ip address instead of name to do ras connection.
--
-Pawan [MSFT]

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"Phil Hollingworth" <phil@wrltd.co.uk> wrote in message
news:eFu%23$0LOEHA.4036@TK2MSFTNGP12.phx.gbl...
> Hi
>
> I am have a problem configuring our new server (Win2K3) to accept VPN
> connections in our head office.
>
> I vaguely remember having problems with the old server (Win2k) but
probably
> through trial and error I managed to get it working. Unfortunately that
was
> about 2 years ago so I have no idea what I did to fix the problem.
>
> The problem we are having is that users are getting Error 721 when they
try
> to connect. Basically they try and Veryify Username & Password for about a
> minute before they give up.
>
> The new server has Winroute running on it but i have disabled that to no
> avail.
>
> Also, both servers sit behind an ADSL router which forwards port 1723 to
> them. I cannot see that as a problem as the old (working) server sits
behind
> the same router and it works fine.
>
> Currently I feel this problem may be down to a DNS issue with remote
clients
> unable to contact the DC (which is the same machine) but I have run
nslookup
> and cannot see any problems!!
>
> Can anyone shed any light on why remote users are unable to authenticate?
>
> Kind regards
>
> Phil Hollingworth
>
>