[SOLVED] VR and PC monitor both turn black randomly during use

Synergy34

Prominent
Nov 20, 2019
34
0
530
Hello,

I recently received an Oculus Rift S VR headset and connected everything and all was working properly. However, at completely random times during VR gameplay, VR will freeze, then both the monitor and VR display will turn pitch black while the audio of the game continues to play. To add, the PC stays on as well. Each time this happens, which is a couple times a day, I have to hard reset my PC. The blacking out occurs during random times. It could be right after launching a game, or it could be in the middle of a game of beatsaber. I've monitored my CPU and RAM usage and it never hits the 100%, so I think it's graphics card related. It's just strange because it seems to work just fine during normal gameplay.

Specs:
Ryzen 5 3600x
ASRock Phantom Gaming 4
Corsair DDR4 16gb 3200
MSI Rx 5700 Evoke OC

So far, I've:

Fully updated GPU drivers and windows
Done GPU stress tests and had no problems

and still the same crashing.
 
Solution
Unlikely, but it would help to know the make and model of the PSU. If anything, I'd check your event log and see if there are any driver failure errors that coincide with your crashes.

-Wolf sends