Question Wake from sleep critical system crashes

Zixith

Reputable
Oct 1, 2016
33
0
4,530
0
I asked this question around 2 years ago on here but didn't get any help with it unfortunately, two years on I am still receiving the same problem. Sometimes it happens a lot other times it doesn't happen for weeks. When starting up my computer again from the sleep state, and upon logging in, it is responsive for about 2 seconds before freezing. I can't do anything, key presses don't respond and the screen is frozen. I have tried to reset the laptop. reinstalled windows using a USB but the same problem occurs. Please see the attached event logs (one from 2019 and then one that just happened today). I have finally added the report from the "whocrashed" app at the bottom also.

25/04/2019
Information 27/04/2019 14:31:04 WindowsUpdateClient 19 Windows Update Agent
Information 27/04/2019 14:30:54 WindowsUpdateClient 43 Windows Update Agent
Information 27/04/2019 14:30:54 WindowsUpdateClient 44 Windows Update Agent
Error 27/04/2019 14:30:32 DistributedCOM 10016 None
Error 27/04/2019 14:30:32 DistributedCOM 10016 None
Error 27/04/2019 14:30:32 DistributedCOM 10016 None
Information 27/04/2019 14:30:19 Kernel-General 16 None
Information 27/04/2019 14:29:59 Netwtw06 7003 None
Information 27/04/2019 14:29:59 Netwtw06 7021 None
Information 27/04/2019 14:29:15 FilterManager 6 None
Information 27/04/2019 14:29:15 Kernel-General 16 None
Information 27/04/2019 14:29:15 Kernel-General 16 None
Information 27/04/2019 14:29:15 Kernel-General 16 None
Information 27/04/2019 14:29:02 Kernel-General 16 None
Information 27/04/2019 14:28:44 TPM-WMI 1025 None
Information 27/04/2019 14:28:43 Kernel-General 16 None
Information 27/04/2019 14:28:43 Kernel-General 16 None
Information 27/04/2019 14:28:41 TPM-WMI 1025 None
Information 27/04/2019 14:28:36 Netwtw06 7021 None
Information 27/04/2019 14:28:32 Kernel-General 16 None
Information 27/04/2019 14:28:32 Kernel-General 16 None
Information 27/04/2019 14:28:31 Kernel-General 16 None
Information 27/04/2019 14:28:31 Kernel-General 16 None
Information 27/04/2019 14:28:31 Kernel-General 16 None
Information 27/04/2019 14:28:30 TPM 18 None
Information 27/04/2019 14:28:30 Service Control Manager 7026 None
Information 27/04/2019 14:28:30 Kernel-General 16 None
Information 27/04/2019 14:28:30 Service Control Manager 7045 None
Information 27/04/2019 14:28:28 Kernel-General 16 None
Information 27/04/2019 14:28:28 WLAN-AutoConfig 10001 None
Information 27/04/2019 14:28:27 WLAN-AutoConfig 4000 None
Error 27/04/2019 14:28:26 DistributedCOM 10016 None
Error 27/04/2019 14:28:25 DistributedCOM 10016 None
Information 27/04/2019 14:28:25 Kernel-General 15 None
Information 27/04/2019 14:28:24 Kernel-General 16 None
Information 27/04/2019 14:28:24 Winlogon 7001 (1101)
Information 27/04/2019 14:28:19 Kernel-General 16 None
Information 27/04/2019 14:28:18 Kernel-General 16 None
Information 27/04/2019 14:28:17 Kernel-General 16 None
Information 27/04/2019 14:28:16 Win32k (Win32k) 267 None
Information 27/04/2019 14:28:16 DHCPv6-Client 51046 Service State Event
Information 27/04/2019 14:28:16 FilterManager 6 None
Information 27/04/2019 14:28:16 Dhcp-Client 50103 Service State Event
Information 27/04/2019 14:28:16 Dhcp-Client 50036 Service State Event
Information 27/04/2019 14:28:16 FilterManager 6 None
Information 27/04/2019 14:28:16 FilterManager 1 None
Information 27/04/2019 14:28:16 FilterManager 6 None
Information 27/04/2019 14:28:16 FilterManager 6 None
Information 27/04/2019 14:28:16 FilterManager 6 None
Information 27/04/2019 14:28:16 Kernel-General 16 None
Information 27/04/2019 14:28:16 Win32k (Win32k) 267 None
Information 27/04/2019 14:28:15 Kernel-General 16 None
Information 27/04/2019 14:28:15 Kernel-General 16 None
Information 27/04/2019 14:28:15 Directory-Services-SAM 16962 None
Information 27/04/2019 14:28:15 Wininit 14 None
Warning 27/04/2019 14:28:14 e1dexpress 27 None
Information 27/04/2019 14:28:14 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 27/04/2019 14:28:13 BTHUSB 18 None
Warning 27/04/2019 14:28:09 Kernel-PnP 219 (212)
Information 27/04/2019 14:28:09 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Warning 27/04/2019 14:28:09 Kernel-PnP 219 (212)
Information 27/04/2019 14:28:09 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 27/04/2019 14:28:09 Netwtw06 7017 None
Information 27/04/2019 14:28:09 Kernel-Power 521 (220)
Information 27/04/2019 14:28:09 Netwtw06 7010 None
Information 27/04/2019 14:28:09 Netwtw06 7005 None
Information 27/04/2019 14:28:09 Netwtw06 7036 None
Information 27/04/2019 14:28:09 MEIx64 2 None
Information 27/04/2019 14:28:08 Kernel-Power 521 (220)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 27/04/2019 14:28:08 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Warning 27/04/2019 14:28:08 Kernel-PnP 219 (212)
Information 27/04/2019 14:28:08 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 27/04/2019 14:28:07 Kernel-General 16 None
Information 27/04/2019 14:28:07 Kernel-General 15 None
Information 27/04/2019 14:28:00 Kernel-General 15 None
Information 27/04/2019 14:28:00 Kernel-General 16 None
Information 27/04/2019 14:28:00 Kernel-General 16 None
Information 27/04/2019 14:28:00 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 27/04/2019 14:28:00 Ntfs (Microsoft-Windows-Ntfs) 98 None
Warning 27/04/2019 14:28:00 Kernel-PnP 219 (212)
Information 27/04/2019 14:28:00 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 27/04/2019 14:28:00 Kernel-Power 172 (203)
Critical 27/04/2019 14:28:00 Kernel-Power 41 (63)
Information 27/04/2019 14:28:00 FilterManager 6 None
Information 27/04/2019 14:28:00 FilterManager 6 None
Information 27/04/2019 14:27:59 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 27/04/2019 14:27:59 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 27/04/2019 14:27:58 hpdskflt 1001 None
Information 27/04/2019 14:27:58 FilterManager 6 None
Information 27/04/2019 14:27:58 FilterManager 6 None
Information 27/04/2019 14:27:58 FilterManager 6 None
Information 27/04/2019 14:27:57 Kernel-General 20 (6)
Information 27/04/2019 14:27:57 Kernel-Boot 30 (21)
Information 27/04/2019 14:27:57 Kernel-Boot 32 (58)
Information 27/04/2019 14:27:57 Kernel-Boot 18 (57)
Information 27/04/2019 14:27:57 Kernel-Boot 27 (33)
Information 27/04/2019 14:27:57 Kernel-Boot 25 (32)
Error 27/04/2019 14:27:57 Kernel-Boot 124 (80)
Error 27/04/2019 14:27:57 Hyper-V-Hypervisor 41 None
Information 27/04/2019 14:28:16 EventLog 6013 None
Information 27/04/2019 14:28:16 EventLog 6005 None
Information 27/04/2019 14:28:16 EventLog 6009 None
Error 27/04/2019 14:28:16 EventLog 6008 None
Information 27/04/2019 14:27:57 Kernel-Boot 20 (31)
Information 27/04/2019 14:27:57 Kernel-Boot 153 (62)
Information 27/04/2019 14:27:57 Kernel-General 12 (1)
Information 26/04/2019 17:28:34 BTHUSB 18 None
Information 26/04/2019 17:28:31 Netwtw06 7021 None
Information 26/04/2019 17:28:29 Kernel-Power 130 (33)
Information 26/04/2019 17:28:29 Kernel-Power 131 (33)
Information 26/04/2019 17:28:28 Kernel-General 1 (5)
Information 26/04/2019 15:53:56 Kernel-Power 107 (102)
Information 26/04/2019 15:53:55 Kernel-Power 42 (64)
Information 26/04/2019 15:53:55 Kernel-Power 40 (36)
Information 26/04/2019 14:03:19 WindowsUpdateClient 19 Windows Update Agent
Information 26/04/2019 14:03:11 WindowsUpdateClient 43 Windows Update Agent
Information 26/04/2019 14:03:06 WindowsUpdateClient 44 Windows Update Agent
Information 26/04/2019 13:59:56 BTHUSB 18 None
Information 26/04/2019 13:59:51 Netwtw06 7021 None
Information 26/04/2019 13:59:50 Kernel-Power 130 (33)
Information 26/04/2019 13:59:50 Kernel-Power 131 (33)
Information 26/04/2019 13:59:49 Kernel-General 1 (5)
Information 26/04/2019 00:42:22 Kernel-Power 107 (102)
Information 26/04/2019 13:59:51 EventLog 6013 None
Information 26/04/2019 00:42:19 Kernel-Power 42 (64)
Information 26/04/2019 00:42:19 Kernel-Power 40 (36)
Information 25/04/2019 22:38:15 Kernel-General 1 (5)
Information 25/04/2019 22:38:15 Time-Service 35 None
Information 25/04/2019 22:38:01 Time-Service 37 None
Information 25/04/2019 22:37:59 Time-Service 158 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:38 Kernel-General 16 None
Information 25/04/2019 22:16:37 Kernel-General 16 None
Information 25/04/2019 22:16:37 Kernel-General 16 None
Information 25/04/2019 22:16:37 Kernel-General 16 None
Information 25/04/2019 22:16:37 Kernel-General 16 None


25/12/20
Information 25/12/2020 15:45:55 FilterManager 6 None
Warning 25/12/2020 15:45:48 DistributedCOM 10016 None
Error 25/12/2020 15:45:37 DistributedCOM 10010 None
Information 25/12/2020 15:45:19 TPM-WMI 1025 None
Information 25/12/2020 15:45:18 TPM-WMI 1282 None
Information 25/12/2020 15:45:18 TPM-WMI 1025 None
Information 25/12/2020 15:45:17 TPM-WMI 1282 None
Information 25/12/2020 15:45:15 TPM 18 None
Information 25/12/2020 15:45:15 Service Control Manager 7026 None
Information 25/12/2020 15:45:09 Netwtw06 7021 None
Information 25/12/2020 15:45:09 Kernel-General 15 None
Information 25/12/2020 15:45:09 Winlogon 7001 (1101)
Information 25/12/2020 15:45:05 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 25/12/2020 15:45:04 Kernel-General 16 None
Information 25/12/2020 15:45:02 WLAN-AutoConfig 10001 None
Information 25/12/2020 15:45:01 WLAN-AutoConfig 4000 None
Information 25/12/2020 15:44:59 Kernel-General 16 None
Information 25/12/2020 15:44:59 Win32k (Win32k) 267 None
Information 25/12/2020 15:44:59 FilterManager 6 None
Information 25/12/2020 15:44:59 FilterManager 6 None
Information 25/12/2020 15:44:59 FilterManager 6 None
Information 25/12/2020 15:44:59 FilterManager 1 None
Information 25/12/2020 15:44:59 FilterManager 6 None
Information 25/12/2020 15:44:59 DHCPv6-Client 51046 Service State Event
Information 25/12/2020 15:44:59 FilterManager 6 None
Information 25/12/2020 15:44:59 Dhcp-Client 50103 Service State Event
Information 25/12/2020 15:44:59 Dhcp-Client 50036 Service State Event
Information 25/12/2020 15:44:59 FilterManager 6 None
Information 25/12/2020 15:44:59 Kernel-General 16 None
Information 25/12/2020 15:44:58 Win32k (Win32k) 267 None
Information 25/12/2020 15:44:57 Kernel-General 16 None
Information 25/12/2020 15:44:57 Kernel-General 16 None
Information 25/12/2020 15:44:57 Directory-Services-SAM 16977 None
Information 25/12/2020 15:44:57 Directory-Services-SAM 16962 None
Information 25/12/2020 15:44:57 Wininit 14 None
Information 25/12/2020 15:44:55 BTHUSB 18 None
Warning 25/12/2020 15:44:55 Kernel-PnP 219 (212)
Information 25/12/2020 15:44:55 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Warning 25/12/2020 15:44:53 e1i65x64 27 None
Warning 25/12/2020 15:44:48 Kernel-PnP 219 (212)
Information 25/12/2020 15:44:48 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Warning 25/12/2020 15:44:48 Kernel-PnP 219 (212)
Information 25/12/2020 15:44:48 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 25/12/2020 15:44:47 Netwtw06 7017 None
Information 25/12/2020 15:44:47 Netwtw06 7010 None
Information 25/12/2020 15:44:47 Netwtw06 7005 None
Information 25/12/2020 15:44:47 Netwtw06 7036 None
Information 25/12/2020 15:44:47 MEIx64 2 None
Information 25/12/2020 15:44:47 Kernel-Power 521 (220)
Information 25/12/2020 15:44:47 Kernel-Power 521 (220)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Information 25/12/2020 15:44:47 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)
Warning 25/12/2020 15:44:46 Kernel-PnP 219 (212)
Information 25/12/2020 15:44:46 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 25/12/2020 15:44:45 Kernel-General 16 None
Information 25/12/2020 15:44:45 Kernel-General 15 None
Information 25/12/2020 15:44:38 Kernel-General 15 None
Information 25/12/2020 15:44:38 Kernel-General 16 None
Information 25/12/2020 15:44:38 Kernel-General 16 None
Information 25/12/2020 15:44:38 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 25/12/2020 15:44:37 Ntfs (Microsoft-Windows-Ntfs) 98 None
Warning 25/12/2020 15:44:37 Kernel-PnP 219 (212)
Information 25/12/2020 15:44:37 DriverFrameworks-UserMode 10118 Startup of the UMDF reflector
Information 25/12/2020 15:44:37 Kernel-Power 172 (203)
Critical 25/12/2020 15:44:37 Kernel-Power 41 (63)
Warning 25/12/2020 15:44:37 FilterManager 5 None
Information 25/12/2020 15:44:37 FilterManager 6 None
Information 25/12/2020 15:44:37 FilterManager 6 None
Information 25/12/2020 15:44:37 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 25/12/2020 15:44:36 Ntfs (Microsoft-Windows-Ntfs) 98 None
Information 25/12/2020 15:44:35 hpdskflt 1001 None
Information 25/12/2020 15:44:59 EventLog 6013 None
Information 25/12/2020 15:44:59 EventLog 6005 None
Information 25/12/2020 15:44:59 EventLog 6009 None
Error 25/12/2020 15:44:59 EventLog 6008 None
Information 25/12/2020 15:44:35 FilterManager 6 None
Information 25/12/2020 15:44:35 FilterManager 6 None
Information 25/12/2020 15:44:35 FilterManager 6 None
Information 25/12/2020 15:44:34 Kernel-General 20 (6)
Information 25/12/2020 15:44:34 Kernel-Boot 30 (21)
Information 25/12/2020 15:44:34 Kernel-Boot 32 (58)
Information 25/12/2020 15:44:34 Kernel-Boot 18 (57)
Information 25/12/2020 15:44:34 Kernel-Boot 27 (33)
Information 25/12/2020 15:44:34 Kernel-Boot 25 (32)
Information 25/12/2020 15:44:34 Kernel-Boot 20 (31)
Information 25/12/2020 15:44:34 Kernel-Boot 153 (62)
Information 25/12/2020 15:44:34 Kernel-General 12 (1)
Information 25/12/2020 00:22:54 Kernel-General 16 None
Information 25/12/2020 00:22:54 Kernel-General 16 None
Information 25/12/2020 00:22:53 Kernel-General 16 None
Warning 24/12/2020 21:49:13 DistributedCOM 10016 None
Error 24/12/2020 21:14:53 disk 11 None
Warning 24/12/2020 20:23:06 DistributedCOM 10016 None
Warning 24/12/2020 20:13:47 DNS Client Events 1014 (1014)

WHOCRASHED REPORT
On Fri 01/11/2019 21:22:20 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\110119-13609-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C1220)
Bugcheck code: 0x12B (0xFFFFFFFFC00002C4, 0x6F8, 0x2B8952E3920, 0xFFFFD601F44E3000)
Error: FAULTY_HARDWARE_CORRUPTED_PAGE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a single-bit error was found in this page. This is a hardware memory error.
This is likely to be caused by a hardware problem. This error suggests a case of memory corruption because of a hardware problem. It is suggested you do a test on your RAM modules (memory test) and make sure your system is not getting overheated. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Any ideas?

Thanks
 
Last edited:

Zixith

Reputable
Oct 1, 2016
33
0
4,530
0
I know it can't be memory related though because I ran the built in Windows Memory Diagnostic Tool and got no errors for my memory after multiple passes.
 

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