Wake-Up-LAN-problems, TeamViewer remote control of PC from laptop.

ArnsteinB

Distinguished
Dec 4, 2009
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Update:
This is embarrassing. When rightklicking on the sleeping computer (see image below) , the choice "Wake up" came up.... and all problems solved...

Wake-Up_.jpg


Maybe this whole thread should be deleted, but I can't see how...

End update
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Even if this case don't get solved, I assume it can be useful info here for others with remote issues?

I have chosen TeamViewer (free version) for this, and it was relativly easy to get it to work...when my desktop was running.

TeamViewer a bad choice..? Feel free to suggest something easier to set up...

When my desktop is sleeping, it seems more difficult to get it to work than getting the port/IRQ/DMA for my soundcard to work for some games, in 1991...

It is a new PC-build, running Windows 10 PRO 64.

I have put together 8 screenshots as a PDF:
http://www.bjonefoto.no/TeamViewer_Wake-Up_LAN_screenshots.pdf

Also inserted as a JPG below.

Wake-Up-LAN-screenshots_all.jpg


Manuals here, if you need:
ASUS Z97-A motherboard manual:
http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/Z97-A/e9060_z97-a_ug_for_web_only.pdf

TeamViewer Manual, Wake-On-LAN:
http://downloadeu2.teamviewer.com/docs/no/TeamViewer-Manual-Wake-on-LAN-no.pdf
 


No one is right clicking more than me 🙂

Now a new problem have arised...
When I tried again, this time with my (smart)phone between the laptop and the desktop, as a hotspot, I couldn't wake up the desktop. I have asked Teamviewer support about this. I will post the answer here. (I will usually use a mobile modem on my laptop, but in the winter i deactivate that subscription. (I use the laptop mostly in my RV, during the summer)

My question for support: "When the laptop is on my home network (for testing), I can wake up the desktop. If I connect the laptop to my phone, set up as a hotspot, the wakeup-button indicate that an attempt to wake up the desktop is going on ("Wake up..."), but nothing happens. Do I need to install the Teamviewer app on my phone? The app for remote control, or the host-app?"



 
As I follow your explanation the laptop's Wake up call to the Desktop works on your home network. Wired/wireless?

My sense is that when you attempt to wake up the desktop via your hotspot telephone (wireless) then the message is either not being forwarded on by the phone or gets blocked by a firewall. Since it works at home, I would expect that the wake up call message is being sent.

Cannot say the same about possible firewall blockages. Either on the phone or the desktop - do not know what you are using but you can easily check and look at the settings.

Maybe open a port along the way....

Now if the message is getting to desktop the message has to be right message to get the desktop's LAN adapter to respond "Wake on LAN".

Or to some other software that is able to accomplish the same thing.

Would not expect that Teamviewer would be needed on the phone hotspot - the phone is just a "pass through".

Teamviewer might be needed on the desktop because if the wake up message is using "Teamviewer language" the desktop will not understand the message. Versus "Remote Control". Check that the desktop is permitted to be woken if an external Remote Desktop/Remote Assistance" call comes in.

 
Yes. the desktop wake up when I use wired/wireless connection on my laptop.

I have no clue if I have to just change some settings on my phone, or if I have to install one of the apps that Teamviewer have for phones. Let us wait for Teamviewers answer to my "ticket" (request for support). I'm using the free version (private use), so it may take a while..
I'm not convinced that it is possible to "put a phone between the laptop and desktop". If it's not, it's no big deal. I will activate the mobile subscription when summer comes, so I can use my 4G modem on my laptop. I get 40/15 Mbit on that modem 🙂 , and that is quite impressive for an oldtimer who first was online with 0.096 Mbit (9.6Kbit modem)

Teamviewer is installed on the desktop. It has to be running there to make wake up possible, and to control the desktop remotly. (Everything is working perfectly when laptop is on LAN and WLAN.

 
I remember - Atari 800, US Robotics. RS-232 connectivity..... All those neat little adapters in the tool box.

Finding it more and more difficult to figure out if some things will work or not.

Especially since the trend seems to be to take more and more control away from the end users; hardware, software, configuration....