Was it a scam? Help asap thanks

[lan07]

My dad told me that he called iobit to activate the software and they told him our internet was 95 percent infected if it gets to 100 we will lose all connection. He said they are based in china. He gave them 500 dollars. I think it's a scam personally.

 

[ThatVietGuy]

That's clearly a scam...

 

[Tbonius]

Sounds like a scam to me.

 

[genthug]

"...they told him our internet was 95% infected if it gets to 100 we will lose all connection"

You... you can't infect purely a data line. You can infect a machine that is within the network to do something malicious, but you either A) need to leave your firewall off or B) watch a bit too much eh... yknow, without running anything like Kaspersky/Malwarebytes etc. If I'm wrong, someone else please correct me, but it sounds like a crock a crap.

On what grounds was your father calling them?

 

[USAFRet]

Absolute scam.
What prompted him to call them?

 

[lan07]

he said they gave him this number 844 201 1952 and it wqas microsoft tech. they also downloaded a strange anti malware thing called super anti malware he also said they ran iobit but i think it was to think he was getting help.

 

[genthug]

You mean the same "microsoft tech"s that have the spam pages on somewhere like Ad-Fly? That's not actually Microsoft. Also, that phone number belongs to Eureka24, which also apparently houses the website "supportyourpcnow.com". Ain't a microsoft tech.

"they gave him this number"; How did they first get in touch?

 

[USAFRet]

he said they gave him this number 844 201 1952 and it wqas microsoft tech. they also downloaded a strange anti malware thing called super anti malware he also said they ran iobit but i think it was to think he was getting help.

They called you, and said they were "microsoft tech" ? And that your PC was infected. (or 'your internet' was infected) ?

100% scam.
Bye bye $500...

 

[lan07]

okay they said they are from blah company and are certified microsoft techs and a worm compromised our internet and even if we change
ips it doesn't stop the infection.

 

[USAFRet]

okay they said they are from blah company and are certified microsoft techs and a worm compromised our internet and even if we change
ips it doesn't stop the infection.

Who called who?
Did they initiate, or did you (or dad) see a popup on the screen, saying YOU ARE INFECTED!! CALL 1-800-StealMyMoney...

In any case, scam.
The question now is...what else did they do? It would have been quite easy to plant a trojan or other malware.

 

[genthug]

^ This is true. Might not be a bad idea to grab Malwarebytes & / or Kaspersky/Norton/(insert other security software here) and run tests on the machines on your network.

 

[lan07]

right now they are remotely controlling his pc they deleted malwarebytes idk why i saw them do it.

 

[lan07]

probably keylogging his pc or something

 

[lan07]

hew said he saw it on a iobit pop up on his program not sure

 

[USAFRet]

right now they are remotely controlling his pc they deleted malwarebytes idk why i saw them do it.

Unplug the LAN cable. NOW
They deleted malware bytes because they don't want you to find out what they planted.

UNPLUG IT NOW.

 

[genthug]

!!!!!!!!!!!!!!!!!!!!!!!! ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

 

[lan07]

yeah it was Eureka24 told him is it a scam??

 

[lan07]

i guess iobit program gave him a number to call and it said it was 95 percent infected.

 

[genthug]

Yes it is. Get your father off the line, and get the machine they are on off of the internet. Either find your router, and rip all of the cords out of the back of it or power it down, or do the same exact thing to the machine.

 

[genthug]

And if your father gets aggravated with you for doing so, sit him down on this thread and we can certainly talk to him.

 

[USAFRet]

yeah it was Eureka24 told him is it a scam??

Is that PC still online??

Right now, you have literal criminals in your house. Reading your banking info, looking through your mom's jewelry drawer, etc, etc.

Either you can let them continue, and actually steal money from your bank account, or you can kick them out.

Walk over, and take the power cord out of the wall. Or turn off the WiFi. Or unplug the LAN cable.

Do this now. The next thing I want to see you type is that the PC in question is completely offline.

 

[lan07]

i called the guy and he said he didn't work for microsoft directly but is certified microsoft tech

 

[genthug]

That's great. Unplug the machine or unplug the router. Turn them off. I don't care what the guy says.

 

[lan07]

not my pc its my dads i have to convince him

 

[genthug]

No, you don't. As I said, if he gets aggravated, sit him down in front of this thread and we will explain it to him. Unplug the machine.