Was sold a broken cpu on ebay. Will I win the case?

twgamerbuilder

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Apr 17, 2015
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Went ahead and bought a used ryzen 1700 on ebay. Boy was that a mistake. Seller had very good reviews and alot of items sold so i thought it was pretty safe but a pin was bent. Anyways I sent pictures and requested a return. Is it likely ill win the case? Havent really bought alot on ebay ive sold alot however.
 
Solution
Right. He could say you bent it badly and it's not his problem. If dealing with Ebay I would under no circumstances mess with anything. It either works as the description says, or it doesn't. If he sold you a working CPU and it won't even go in the socket, I would NOT under and circumstance attempt to make it fit. He could claim you made it worse.

Personally, is it slightly bent? Sometimes "wiggling" it into place might be all that's needed to get the CPU to go. Slight bends can happen and are easy to make straight. If it's bent seriously bad I'd just send back. I've been straightening pins for a LONG time however. Back when you needed to set the IRQ and DMA channel with a pen. If you are unfamiliar with the process I'd just...


Ok, so should i feel safe ordering a cpu on amazon right now? Kinda need this pc up and running soon and id like to wait for the return to go through but im not sure how long that will take with ebay.
 


A lot depends on exactly how the full description was written.
 


Yeah, im just scared that the seller will pull some sort of, "I bent it on purpose" or it was my fault during installation or something like that. ot gonna be getting stuff from ebay anymore after this experience...
 


You could and it might work, but now I wouldn't do that. You might not win the case if you did that and it didn't work. As mentioned, it depends on the description and if the bent pin was mentioned or shown in the pics.
 


I would say that it was already damaged in shipment and you don't want to risk further damage that would prejudice your return, as "fixing these pins without risking damage to others is challenging, and notoriously difficult"

This is a perfectly legitimate thing to say. eBay sellers have few to no ethics, so do not play their game. Make it clear now that you expect a return, as it was shipped and damaged - and it is NOT your responsibility to try fixing that, however minor. If not, make it abundantly clear there will be a case lodged against them.
 
Right. He could say you bent it badly and it's not his problem. If dealing with Ebay I would under no circumstances mess with anything. It either works as the description says, or it doesn't. If he sold you a working CPU and it won't even go in the socket, I would NOT under and circumstance attempt to make it fit. He could claim you made it worse.

Personally, is it slightly bent? Sometimes "wiggling" it into place might be all that's needed to get the CPU to go. Slight bends can happen and are easy to make straight. If it's bent seriously bad I'd just send back. I've been straightening pins for a LONG time however. Back when you needed to set the IRQ and DMA channel with a pen. If you are unfamiliar with the process I'd just send it back.
 
Solution


yeah that definently couldve happened and im kinda stupid for trying in the first place but it did work. Bent it back, turns on, and works fine. Is this a permenant fix?
 


Yeah, probably a perm fix.

I've bent and unbent pins on many things...CPU, motherboard, up to and including some explody things.
I've also seen pins break off in the process of fixing, or, slight stress cracks at the point of the original bend.

Its yours now, you own it. Hopefully it will keep working.
 


yeah i was lookin into some stuff pretty much everywhere everyone says unbending it should be fine and works
 


yeah i was lookin into some stuff pretty much everywhere everyone says unbending it should be fine and works
 


it was a pretty bad bend but i just got a pin and made it straight seems to be working well so hoping for the best :
 
Like I said, I personally have no problems bending pins. I've been doing it for a very long time. (I even replaced broken caps in a motherboard once. Replaced three of them and kept the machine running for nearly another year until I got the funds to replace the parts.) I think I would know from looking at it if it was something I could do or if it needed to go back. As you found out it's pretty simple to fix yourself. Unless it's bent flat against the CPU. I would think if you bent it back and it's working now you'll have no issues with it. Because everyone's skill level is different my standard advice is to send back. But again, it's a pretty simple fix if you know how. I'm glad its up and running. New toys are always the best!
 


- If it's too good to be true, it probably is
- don't buy from sellers that are out of the country
- don't buy from sellers unless they have feedback

Hard to get scammed if you follow those rules.

With that being said, eBay sides with the buyer 90% of the time if the item it not as described.
 


definently good rules to follow when buying used. The guy was pretty credible however and sold alot of stuff so i felt pretty safe buying it. That being said after all this he gave me a partial refund of $30 for the trouble so in total i only spent $140 on a ryzen 1700 so im happy :)
 


Yeah it wasnt too bad of a fix. Used the pin from my work name tag to bend it back lol. Fits, turns on, plays games, cant complain. He gave me a $30 partial refund aswell for the damage so at the end of the day a ryzen 1700 for $140 aint too shabby
 


I meant the buyer not the seller.