- Nov 25, 2017
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Hi, I just recently bought a powerful and expensive custom pc from cyberpowerpc’s site (August 30th, 2017). I had it professionally wired and assembled by their professionals. It has worked very well for me. I have been playing games at very high frame rates (as much as 200-260fps at ultra resolutions, although my monitor reaches 200hz.)
Anyway, it’s been doing great until recently... it started to run slow. My FPS dropped to 90-100 and that’s unusual for me.
One day after restarting my pc my monitor showed up with a warning “CPU Fan Error” in red. My system is cooled by a water system from XS PC (Raystrom and X4 Photon 270 pump/reservoir).
So I entered Bios Set Up to take a look at my fans and CPU temperature. It came up with another warning advising me that the overclock setting did not work and my system is now back on default settings. My CPU was very high 90*C and my system was as low as 30*C. So I obviously turned off my pc. As I was running no other applications at the time.
As I opened up my pc I noticed my water pump was not working. The coolant was not moving when I turned on my system, not at all. I even noticed the tube running from my radiator to the CPU getting swollen near the CPU with some condensation-like bubbles. My cooling system (reservoir and tubes) was filled to the rim and does not contain any serious air pockets or bubbles that should be of concern to my knowledge.
How should I go about fixing this? It seems as though my pump is not working properly if at all. And I’m not experienced with taking a part pc’s.
I’ve looked online and read a few threads... should I switch the power in which my pump is connected to? If so, I might need assistance... I can post pictures of my pc and the set up I have. But first please take a look at my specs to see if you see any obvious issues or concerns with the build, here is a copy of my order/rig from CyberPowerPC:
LUXE SF-300
*BASE_PRICE: [+3625]
CARE1: Ultra Enhanced Packaging Solution - Protect Your Dream System During Transit [+5]
CARE2: Cooler Master Thermal Fusion 400 Extreme Performance CPU - Thermal Compound Optimized for Thermal Dissipation [+4]
CARE3: Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System [+5]
CAS: Corsair Crystal Series 570X RGB ATX Mid-Tower Gaming Case w/ front/Top & Both Side tempered glass
CASUPGRADE: RGB Multi-Color 16 color LED 1x interior light strip w/ Remote controller
COOLANT: High Performance Liquid Coolant (Colorless)
CPU: Intel® Core™ Processor i7-7700K 4.20GHZ 8MB Intel Smart Cache LGA1151 (Kaby Lake)
CS_FAN: Default case fans
EVGA_POWER: None
FA_HDD: Vigor iSURF II Hard Disk Drive Cooling System [+21] (2 x Systems [+27])
FAN: CYBERPOWERPC HydroFluxe Custom PETG Hard-Tube Water Cooling kit 240MM (HydroFluxe Pro - Liquid Cooling for CPU only)
HD_M2SSD: 16GB Intel® Optane™ Memory Accelerator M.2 PCIe NVMe + 8TB SATA III Hard Drive Combo [ARRAY MODE] [+373] (OS Drive)
HDD: 500GB WD Blue SSD + 5TB SATA III Hard Drive Combo [+96] (Combo Drive)
KEYBOARD: AZiO MGK1-K Backlit Mechanical Gaming Keyboard [+72]
MEMORY: 32GB (16GBx2) RGB Lightning DDR4/3000MHz Memory Module [+150] (GSKILL Trident Z RGB)
MOTHERBOARD: ASUS TUF Z270 MARK 2 ATX w/ USB 3.1, 3 PCIe x16, 3 PCIe x1, 6 SATA3, 2 M.2 SATA/PCIe [Intel Optane Ready]
MOUSE: Corsair Gaming Ultra-Light Weight Sabre RGB 16.8M Color Gaming Mouse [+51]
NETWORK: Intel EXPI9301CTBLK Network Adapter 10/ 100/ 1000Mbps PCI-Express [+34]
OS: Windows 10 Home (64-bit Edition)
OVERCLOCK: Extreme OC (Extreme Overclock 20% or more)
POWERSUPPLY: 1050 Watts - Thermaltake DPS G 1050W 80 PLUS Gold Digital Fully Modular Power Supply [+46]
PRO_WIRING: Professional Wiring + [White] Phanteks Premium Extension Cables sleeved set [24Pin MB + 8Pin CPU + 6+2 Pin VGA] [+39]
RUSH: RUSH!!! READY TO SHIP IN NEXT BUSINESS DAY [+109]
SECURITY: None
SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT)
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
USBX: NZXT Internal USB 6-PORT Expansion Module + USB Bluetooth Module [+29]
VIDEO: GeForce® GTX 1080 Ti 11GB GDDR5X (Pascal)[VR Ready] (Single Card)
WARRANTY: PREMIUM WARRANTY: Standard 1 Year Parts WARRANTY + ONE (1) YEAR SHIPPING [+19]
_PRICE: (+4705)
Anyway, it’s been doing great until recently... it started to run slow. My FPS dropped to 90-100 and that’s unusual for me.
One day after restarting my pc my monitor showed up with a warning “CPU Fan Error” in red. My system is cooled by a water system from XS PC (Raystrom and X4 Photon 270 pump/reservoir).
So I entered Bios Set Up to take a look at my fans and CPU temperature. It came up with another warning advising me that the overclock setting did not work and my system is now back on default settings. My CPU was very high 90*C and my system was as low as 30*C. So I obviously turned off my pc. As I was running no other applications at the time.
As I opened up my pc I noticed my water pump was not working. The coolant was not moving when I turned on my system, not at all. I even noticed the tube running from my radiator to the CPU getting swollen near the CPU with some condensation-like bubbles. My cooling system (reservoir and tubes) was filled to the rim and does not contain any serious air pockets or bubbles that should be of concern to my knowledge.
How should I go about fixing this? It seems as though my pump is not working properly if at all. And I’m not experienced with taking a part pc’s.
I’ve looked online and read a few threads... should I switch the power in which my pump is connected to? If so, I might need assistance... I can post pictures of my pc and the set up I have. But first please take a look at my specs to see if you see any obvious issues or concerns with the build, here is a copy of my order/rig from CyberPowerPC:
LUXE SF-300
*BASE_PRICE: [+3625]
CARE1: Ultra Enhanced Packaging Solution - Protect Your Dream System During Transit [+5]
CARE2: Cooler Master Thermal Fusion 400 Extreme Performance CPU - Thermal Compound Optimized for Thermal Dissipation [+4]
CARE3: Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System [+5]
CAS: Corsair Crystal Series 570X RGB ATX Mid-Tower Gaming Case w/ front/Top & Both Side tempered glass
CASUPGRADE: RGB Multi-Color 16 color LED 1x interior light strip w/ Remote controller
COOLANT: High Performance Liquid Coolant (Colorless)
CPU: Intel® Core™ Processor i7-7700K 4.20GHZ 8MB Intel Smart Cache LGA1151 (Kaby Lake)
CS_FAN: Default case fans
EVGA_POWER: None
FA_HDD: Vigor iSURF II Hard Disk Drive Cooling System [+21] (2 x Systems [+27])
FAN: CYBERPOWERPC HydroFluxe Custom PETG Hard-Tube Water Cooling kit 240MM (HydroFluxe Pro - Liquid Cooling for CPU only)
HD_M2SSD: 16GB Intel® Optane™ Memory Accelerator M.2 PCIe NVMe + 8TB SATA III Hard Drive Combo [ARRAY MODE] [+373] (OS Drive)
HDD: 500GB WD Blue SSD + 5TB SATA III Hard Drive Combo [+96] (Combo Drive)
KEYBOARD: AZiO MGK1-K Backlit Mechanical Gaming Keyboard [+72]
MEMORY: 32GB (16GBx2) RGB Lightning DDR4/3000MHz Memory Module [+150] (GSKILL Trident Z RGB)
MOTHERBOARD: ASUS TUF Z270 MARK 2 ATX w/ USB 3.1, 3 PCIe x16, 3 PCIe x1, 6 SATA3, 2 M.2 SATA/PCIe [Intel Optane Ready]
MOUSE: Corsair Gaming Ultra-Light Weight Sabre RGB 16.8M Color Gaming Mouse [+51]
NETWORK: Intel EXPI9301CTBLK Network Adapter 10/ 100/ 1000Mbps PCI-Express [+34]
OS: Windows 10 Home (64-bit Edition)
OVERCLOCK: Extreme OC (Extreme Overclock 20% or more)
POWERSUPPLY: 1050 Watts - Thermaltake DPS G 1050W 80 PLUS Gold Digital Fully Modular Power Supply [+46]
PRO_WIRING: Professional Wiring + [White] Phanteks Premium Extension Cables sleeved set [24Pin MB + 8Pin CPU + 6+2 Pin VGA] [+39]
RUSH: RUSH!!! READY TO SHIP IN NEXT BUSINESS DAY [+109]
SECURITY: None
SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT)
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
USBX: NZXT Internal USB 6-PORT Expansion Module + USB Bluetooth Module [+29]
VIDEO: GeForce® GTX 1080 Ti 11GB GDDR5X (Pascal)[VR Ready] (Single Card)
WARRANTY: PREMIUM WARRANTY: Standard 1 Year Parts WARRANTY + ONE (1) YEAR SHIPPING [+19]
_PRICE: (+4705)
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