Watford / Savastore Service

[Guest]

Archived from groups: comp.periphs.printers (More info?)

I have just purchased a Microsoft Keyboard / mouse combo from the
above company, whom I had heard were reputable.

Well, the mouse is probably at least 6 months old with signs of heavy
usage and does not function at all. So, a "quick" call to customer
services to spend over half an hour on an 0870 number only to speak to
a "customer service" agent who was completely unwilling to help me in
any way, and who hung up on me without resolving any of the issues at
all.

I strongly advise you not to buy any products from this appalling
company. I am now going to talk to my credit card company and trading
standards.

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

Catboy wrote:
> I have just purchased a Microsoft Keyboard / mouse combo from the
> above company, whom I had heard were reputable.
>
> Well, the mouse is probably at least 6 months old with signs of heavy
> usage and does not function at all. So, a "quick" call to customer
> services to spend over half an hour on an 0870 number only to speak to
> a "customer service" agent who was completely unwilling to help me in
> any way, and who hung up on me without resolving any of the issues at
> all.
>
> I strongly advise you not to buy any products from this appalling
> company. I am now going to talk to my credit card company and trading
> standards.

What has this to do with printing? I've never had any problems with Watford.

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

I agree with you both.
Not the right group and Watford can be a pain, (have you cleaned the
rollers)?
10 weeks for a replacement monitor before I emailed the MD.
But this IS the wrong group so I shouldn't be posting this here.

"Miss Perspicacia Tick" <misstick@lancre.dw> wrote in message
news:TAaJc.1564$pP1.631@fe48.usenetserver.com...
> Catboy wrote:
> > I have just purchased a Microsoft Keyboard / mouse combo from the
> > above company, whom I had heard were reputable.
> >
> > Well, the mouse is probably at least 6 months old with signs of heavy
> > usage and does not function at all. So, a "quick" call to customer
> > services to spend over half an hour on an 0870 number only to speak to
> > a "customer service" agent who was completely unwilling to help me in
> > any way, and who hung up on me without resolving any of the issues at
> > all.
> >
> > I strongly advise you not to buy any products from this appalling
> > company. I am now going to talk to my credit card company and trading
> > standards.
>
> What has this to do with printing? I've never had any problems with
Watford.
>
>
>