[SOLVED] WD 1TB hard drive stopped working

[macveigh]

Hi All,

I have a WD 1 TB sata hard disk which is not working. To give a brief history of how the drive got to this point.

I initially got a warning from IRST that my hard disk was having issues, please see image below.

https://imgur.com/kq61bsW

View: https://imgur.com/kq61bsW


Then i started having issues on my laptop. My laptop was not able to boot properly. After some troubleshooting I came to the conclusion that the laptop was not booting (stuck at acer logo) because of the faulty hard drive. When I removed the faulty drive, the laptop was booting fine and when I reconnect the drive - my laptop was unable to boot properly.

When I was still able to read my drive, I used crystaldisk to check its status (see image below), it seems the drive is having some internal bad sectors.

https://imgur.com/TRkIHO0

View: https://imgur.com/TRkIHO0


Because, i need to keep using my laptop. I decided to totally remove the drive. I decided to buy and try my luck using a "sata to usb cable" but to no avail. When i plug the drive to a usb port, I'm able to detect the drive as drive E: but unable to access it. In disk management, the drive is not being detected. While in Device Manager, the drive is being detected (ASMT 2115 disk device). See images below.

https://imgur.com/s2mnKuP

View: https://imgur.com/s2mnKuP

https://imgur.com/mpwVZya

View: https://imgur.com/mpwVZya

https://imgur.com/eFynlOu

View: https://imgur.com/eFynlOu


I'd like to ask for anyone's assistance on how can I possibly detect the disk properly and access it so I can recover the data. Any help would be appreciated.

Thanks,
Mac

 

[NightHawkRMX]

Why didn't you backup the data when you first saw the drive was failing?

Now you will need to send the drive in for professional data recovery.

 

[macveigh]

Why didn't you backup the data when you first saw the drive was failing?

Now you will need to send the drive in for professional data recovery.

I was able to back up 1/4 of the data, but I did not have any more spare storage. I did not reconnect the drive for about a week until I was able to buy an external hard drive. When I was able to buy a new hard disk and tried reconnecting the drive, it just won't open

 

[macveigh]

any ideas anyone? I would really appreciate any help thanks

 

[NightHawkRMX]

Send the drive in for professional data recovery.

There isn't much you can do yourself without risking damaging the drive.

Also, why wasn't this data backed up earlier?

 

[popatim]

Have you tried reinstalling it in the laptop? It could just be an issue with that usb/sata adapter you're using.