Question WD Blue SSD is not detected ?

[Spoderman_98]

I had recently bought a WD Blue SSD for my Asrock AB350 Pro 4 motherboard. Upon installing it and starting up my pc it was neither detected in disk management nor in the bios. My bios is on the latest version and I'm not sure if there's anything i need to enable or if I'm missing something ?

 

[rgd1101]

m.2 or 2.5" sata?

 

[Moonstick2]

You need to be a lot more specific about the model of WD you have, where exactly on the motherboard you've installed it and what other storage you have installed and where all that is installed on the motherboard.

For a start, if it's M.2, the port M.2_1 nearest the CPU takes NVMe but the other, M.2_2, takes SATA.

If you've got a drive connected to SATA 3_3, you can't use M.2_2. And vice versa. (I guess it means whichever is detected/connected first.)

 

[Spoderman_98]

You need to be a lot more specific about the model of WD you have, where exactly on the motherboard you've installed it and what other storage you have installed and where all that is installed on the motherboard.

For a start, if it's M.2, the port M.2_1 nearest the CPU takes NVMe but the other, M.2_2, takes SATA.

If you've got a drive connected to SATA 3_3, you can't use M.2_2. And vice versa. (I guess it means whichever is detected/connected first.)

it is a WD blue 2TB NVMe SSD, I have it installed in the port nearest to the cpu, and sata3_1 and 2 are being used.

 

[SkyNetRising]

it is a WD blue 2TB NVMe SSD, I have it installed in the port nearest to the cpu, and sata3_1 and 2 are being used.

Which model WD blue drive?
One of these?

If you have one of affected drives, then you can install it into this board only using PCIE M.2 adapter.

 

[Spoderman_98]

Which model WD blue drive?
One of these?

If you have one of affected drives, then you can install it into this board only using PCIE M.2 adapter.

its a SN570

 

[Moonstick2]

Like I said, you have to be a lot more specific.

If the part number is WDS200T3B0C then it's not listed on the compatibility page for that motherboard. WDS200T3XHC is listed (WD Black SN750 2 TB) but it looks like it's end of life.

It looks like you're quite limited in terms of 2 TB NVMe, probably due to the age of your motherboard and ASRock not updating it for newer NVMe drives. But in all honesty a 2 TB SATA SSD is unlikely to be perceptibly slower.

Edit: You could try the latest WD Black and it might work. It's unclear why the older Black is listed and not the Blue in that compatibility page, and I don't think these pages are exhaustive. I've got a Blue in mine and only the Black is listed in the compatibility page for my motherboard. You might be better off contacting ASRock direct. Or try an exchange for your current one if you can't test it in another PC - it's not impossible that it's DOA.