Question WD damage diagnose - partially seen by Disc Manager - Fail Smart test

Feb 22, 2019
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This is what I get from Disck Chekup : https://textuploader.com/151w4

WD Disc Manager is able to identify the serial number aswell and the total capacity but Fail SMART test.
Directory is not visible atall in Windows Explorer.

The case: a WD Mybook 8Tb accidentally dropped on hard floor from 60cm.

The question is: the correct identification of the serial number from Disc Manager is a warranty that I can get the data back if I give my drive to some data recovery lab?
Is a warranty of disk not scratched?

If needed ill tell you more.
 

Mandark

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Sep 13, 2002
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Unfortunately there’s no guarantee that you’ll get your data back even from a data recovery lab but they usually can get it back for you however it is very expensive
 
Could we the SMART report in CrystalDiskInfo?

BTW, if the drive is making noises, it would be best not to power it up. Moreover, if it is a helium model, then you will most likely not find a data recovery shop that would be able to handle head/media faults.
 

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