WD Green sound normal or not ?

Solution
I think your drive is fine, from those noises - stop worrying about it. If it was in trouble, it would be making much more dramatic noises.... and it wouldn't work.

Backup - start with Cloud backup before anything else, then consider backing up to alternative drives.

About returning drives - a new drive will come with a warranty from the manufacturer against defects - what's on it is irrelevant, as long as you haven't tried to take it apart or dropped it in water or paint or anything silly.


Well , i use the SSD for OS , web browser only
and use the HDD for video music and gaming , everytime i access the local disk D (hdd) its start making that sound
and after i close everything , the hdd always goes off , is that okay ?

i already use checkdisk , and the wd lifeguard (but only the quick test) and it passed
what can i do to reduce the noise ? because sometimes when my PC case is closed ,
theres like a thump noise from inside the case
like if person A kicks a wall , the person B can hear it from the other side
 


i already try placing it at the top and the bottom of the tray , but its still the same
so , i just have to live with this sound right ? i think i'm okay with that
i'm just afraid that the hdd is failing

so i dont need to do anymore checks using software right ?
because u said its normal sound ?
 
What is your case? I think you're hearing is more likely an issue with your case than the drive.

Either way, the drive is fine, making the expected noises when read or written. Some cases have the effect of amplifying noises within by echo....?

Anyway, make sure you have a proper backup strategy in place, and then stop worrying about it.
 


My Case is : CM Haf Stacker 935
Dont know why now the hdd making this sound
when the case is closed, the sound is like thumping noise
but when i open the side case, the sound is like this
i enhanced the video sound , because its too low when i recorded it
https://www.youtube.com/watch?v=gfiCu5l495M 0:12-0:15
https://www.youtube.com/watch?v=PEU4Al8vIP0 0:12-0:15 also
in the video , i can hear like the light scratching noise / grinding noise (normal sound) like this
https://www.youtube.com/watch?v=_QqmWO0Xp_s
plus , the double thumping noise

and i want to ask also, if i do a backup , and i dont put anything more on the hdd (i will just playing games using the hdd, no downloading) and then it failed, can i still return it to the retailer ? (the retailer did not give me the WD box)

and this is the tray for my hdd , (should i screw in 2 bolts in the middle on each side to make it steadier ? could that help ?)
p9AuUjQyj
 
I think your drive is fine, from those noises - stop worrying about it. If it was in trouble, it would be making much more dramatic noises.... and it wouldn't work.

Backup - start with Cloud backup before anything else, then consider backing up to alternative drives.

About returning drives - a new drive will come with a warranty from the manufacturer against defects - what's on it is irrelevant, as long as you haven't tried to take it apart or dropped it in water or paint or anything silly.
 
Solution



Thank you !
and already did the WD Lifeguard quick and extended test
all passed ! :)
 


Goodo
 


hi ! , days ago i emailed WD support (this is before i test using lifeguard, i just sent them my video)

the wd support reply :

Dear Hendra Setiawan,

Thank you for your reply.

This drive should be returned immediately, or processed for replacement.

Please see the following information:

There are two types of RMA: STANDARD and ADVANCED.

In a Standard RMA, you will ship us the defective unit first. When we receive it, we will ship the replacement to you. From the time of our receiving the defective drive, it should take no more than 10 business days to receive to replacement. I can process a Standard RMA for you over email if you confirm your Serial Number and Destination Address. You can also call us at 800 275 4932 to submit the RMA.

In an Advanced RMA, you need to place a hold on a Credit Card for a system determined amount. We will ship out the replacement immediately, which should arrive in 3-5 business days. You will need to contact us via telephone at 800 275 4932, or submit the RMA online at our Online Portal:

https://westerndigital.secure.force.com/ind/?lang=en

One more thing to keep in mind:

Your device's warranty with Western Digital does not cover Data Recovery Attempts, if you need to retrieve the information on the disk you will need to secure the services of a Data Recovery Service Provider. Western Digital does partner with several providers which can be found at the following URL:

http://support.wdc.com/recovery/index.asp?wdc_lang=en

If you have any further questions, please reply to this email and we will be happy to assist you further.


i hesitated to RMA , because shipping in my country is expensive,
any input sir ?