snowctrl :
Hendra Setiawan :
snowctrl :
I think your drive is fine, from those noises - stop worrying about it. If it was in trouble, it would be making much more dramatic noises.... and it wouldn't work.
Backup - start with Cloud backup before anything else, then consider backing up to alternative drives.
About returning drives - a new drive will come with a warranty from the manufacturer against defects - what's on it is irrelevant, as long as you haven't tried to take it apart or dropped it in water or paint or anything silly.
Thank you !
and already did the WD Lifeguard quick and extended test
all passed !
Goodo
hi ! , days ago i emailed WD support (this is before i test using lifeguard, i just sent them my video)
the wd support reply :
Dear Hendra Setiawan,
Thank you for your reply.
This drive should be returned immediately, or processed for replacement.
Please see the following information:
There are two types of RMA: STANDARD and ADVANCED.
In a Standard RMA, you will ship us the defective unit first. When we receive it, we will ship the replacement to you. From the time of our receiving the defective drive, it should take no more than 10 business days to receive to replacement. I can process a Standard RMA for you over email if you confirm your Serial Number and Destination Address. You can also call us at 800 275 4932 to submit the RMA.
In an Advanced RMA, you need to place a hold on a Credit Card for a system determined amount. We will ship out the replacement immediately, which should arrive in 3-5 business days. You will need to contact us via telephone at 800 275 4932, or submit the RMA online at our Online Portal:
https://westerndigital.secure.force.com/ind/?lang=en
One more thing to keep in mind:
Your device's warranty with Western Digital does not cover Data Recovery Attempts, if you need to retrieve the information on the disk you will need to secure the services of a Data Recovery Service Provider. Western Digital does partner with several providers which can be found at the following URL:
http://support.wdc.com/recovery/index.asp?wdc_lang=en
If you have any further questions, please reply to this email and we will be happy to assist you further.
i hesitated to RMA , because shipping in my country is expensive,
any input sir ?