WD Hard Drive not showing up in disk management or BIOS

Nihal196

Reputable
Jul 24, 2015
4
0
4,510
Hey all,

So I have a 1TB WD Blue Hard Drive from 2014 that I put into a RAID for backup purposes then canceled later due to not needing it anymore. So the HDD basically has 0 data on it. Since then, I have tried to use it as alongside my other WD Black 1 TB HDD. (I also have Windows 10)

Unfortunately, the WD Blue HDD will not show up anywhere on my PC. When it is plugged in on startup, it makes the PC freeze up at the ASUS screen, making it impossible to get into the BIOS with it plugged in at startup. I have tried "hotplugging" it and can hear it spin up but it will not show up in Disk Management or the BIOS no matter what. It doesn't even show up as "unallocated". I have also tried it on all the SATA Ports, which all work fine for my WD Black HDD. I even tried hooking it up to my friends PC with my two of my SATA cables (which proves that they are not faulty) and it booted up with no problems at all. I even had him format the drive, but it did nothing to help my problem.

So now I am close to giving up on this drive and just buying a new one, but I figured I should post on here and see if I could get help in anyway possible. I would really appreciate it. Thank you!!
 
Solution
Hey there, @Nihal196!

I saw your PM, so thank you for letting me know about your issue with the WD Blue. It seems odd that the HDD is properly recognized on your friend's PC but on yours. I'd recommend you check your BIOS settings and more specifically the SATA mode for the port where you have the HDD plugged in. Make sure you have disabled the RAID mode and configured the drive in AHCI or IDE. If it still doesn't help, try resetting BIOS. This will get the settings back to factory defaults, so you will need to re-configure any manual changes you have made in BIOS.

I'd also strongly recommend you use WD's Data LifeGuard Diagnostics for Windows on your friend's PC and run the QUICK and EXTENDED tests from the...


Hi, unfortunately that did not do much but I appreciate you trying! Anything else I should try? I'm all out of ideas at this point. And yes, my friend was running Windows 10.
 


I am going to try a full format of the drive tomorrow on my friends PC, instead of the quick format I tried last time. I also installed an old SSD, and the computer boots and runs normally, so I don't know what to think at this point.
 
Hey there, @Nihal196!

I saw your PM, so thank you for letting me know about your issue with the WD Blue. It seems odd that the HDD is properly recognized on your friend's PC but on yours. I'd recommend you check your BIOS settings and more specifically the SATA mode for the port where you have the HDD plugged in. Make sure you have disabled the RAID mode and configured the drive in AHCI or IDE. If it still doesn't help, try resetting BIOS. This will get the settings back to factory defaults, so you will need to re-configure any manual changes you have made in BIOS.

I'd also strongly recommend you use WD's Data LifeGuard Diagnostics for Windows on your friend's PC and run the QUICK and EXTENDED tests from the utility. It will help us determine the health and SMART status of the WD Blue. Actually, the DLG tool also gives you the option to Perform a low level format (a.k.a. write zeros) to the HDD, so you can use it to fully erase the hard drive.

Give it a try and let me know how it goes.
SuperSoph_WD
 
Solution


I did the low level format via the DLG tool and it works perfectly now! Thank you so much!!