WD My Book 4tb Detects by Device Manager but Wont open in My Computer

[Alpha Sef]

Help guys! i have western digital my book 1230 4tb and for some reason it stops responding, then after i restart it Device manager/ Devices and Printers are only the ones who can detect it and My Computer wont. I tried everything from rebooting/uninstalling the driver/installing it again/trying it to other pc, Changing the Drive letter but its not possible because there is no options when i there when i tried it. What i haven't tried is opening the case and removing the hard drive then putting it directly on my desktop board. I have lots of files there including our clients videos so if don't recover the files there, were doomed! so guys please help me! thanks in advance!

 

[Phillip Corcoran]

You've already tried the usual recommended solutions which I suggest to people with that problem, all that's left is to test it to see if it is physically faulty. Test it with this: http://support.wd.com/product/download.asp?groupid=613&sid=3&lang=en

(ignore the drive model shown on the page. You can test any WD hard drive with the software).

If the drive proves to be faulty, only a data recovery specialist service can get data off it.